The location is quite good. The rooms are ok. The only complain is the bathroom. It is very small and the shower area is very congested. After you take shower water is floating everywhere in the bathroom floor as the water does not drain out quickly. After one person takes shower than the next person would find it really uncomfortable to shower next
We complained about it and then room was changed only to find out that is same for other rooms as well.
I recently had the pleasure of staying at elaf kinda and it was truly an unforgettable experience. From the moment I arrived, I was welcomed with warm hospitality and impeccable service.
What truly set this hotel apart was the exceptional staff. Every team member went above and beyond to ensure my stay was seamless, always ready to assist with a genuine smile. Their professionalism and dedication to guest satisfaction were remarkable.
The location was also ideal—conveniently situated near Alharam yet offering a peaceful retreat away from the hustle and bustle.
Overall, my experience at elaf kinda exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay. I can’t wait to return!
I recently had the pleasure of staying at Swissotel Makkah, and overall, it was a truly comfortable and memorable experience.
Check-in Experience:
The check-in process was smooth and the staff was warm and welcoming. However, due to the standard 4 PM check-in time, there were long queues at the reception. To avoid this congestion, I recommend contacting the hotel in advance to arrange for early check-in, especially during peak seasons. If you’re an Accor member, the experience is even more seamless and rewarding.
Ambiance & Cleanliness:
From the moment you step into the hotel lobby, you’re greeted with a signature scent that flows throughout the lobby, corridors, and even into the guestroom — creating a consistent sense of calm and cleanliness. The ambiance is elegant and tranquil, offering a relaxing contrast to the bustling surroundings outside.
Guestroom Experience:
The room was spacious, well-maintained, and the highlight was definitely the breathtaking Kaaba view, which added a deeply spiritual and unique element to the stay. The bed linens were soft and luxurious, ensuring restful sleep. The air conditioning was perfectly calibrated, providing a refreshing escape from the intense heat outside. It made re-entering the room after a long day feel rejuvenating.
The room also came equipped with everything needed for a comfortable stay: coffee and tea facilities, quality toiletries, and other thoughtful amenities.
Hotel Accessibility:
A significant advantage of Swissotel Makkah is its location in the Abraj Clock Tower. Unlike many other hotels in the same complex, the lobby is on the ground floor, which means guests can access the rooms directly without switching elevators — a huge plus in terms of convenience.
Service & Flexibility:
The staff went above and beyond by offering us a late check-out while we waited for our continued stay at Swissotel Al Maqam. This thoughtful gesture truly elevated the experience and showed their commitment to guest comfort.
Final Thoughts:
Swissotel Makkah combines comfort, excellent service, and unmatched convenience, particularly for pilgrims and visitors seeking proximity to the Haram. Whether it’s the luxurious bed, the iconic view, or the little details that enhance your stay, this hotel delivers on all fronts. I would not hesitate to recommend it and look forward to staying here again.
Amazing
458 reviews
9.4/10
Price from
MYR 950
per night
Check Availability
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I was disappointed because the receptionist have told me that I could have may money back if I check out before 2:00 pm, the amount was 100SR however, zI did not get my money back and left the hotel .
Great hotel next to great mosque. There are speakers directly to the imam of haram so you can do prayer without leaving the hotel. Breakfast is so average and the menu tended to be the same everyday. Great view from the room.
Love the location. Very very close to Masjid Al-Haram. Twin room is spacious with very comfortable beds. Just don’t forget to bring tooth-brush and toothpaste. Buffet Breakfast was great too.
It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.
The hotel is located in a prime location, very close to Masjid al-Haram. All staff members are exceptionally friendly and accommodating. With just two elevator switches and a short 3 to 5-minute walk, you can conveniently reach Masjid al-Haram.
The hotel offers excellent customer service, making guests feel welcomed and valued. The complimentary breakfast is a delightful start to the day, featuring a variety of tasty options. Additionally, the location is prime, providing easy access to local attractions and amenities. Overall, a fantastic stay!
Very Good
122 reviews
8.7/10
Price from
MYR 672
per night
Check Availability
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What Travelers Said About the Best Hotels in Makkah
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Browse these genuine traveler ratings & reviews to find your perfect stay.
9.4/10
Amazing
BBayuAmazing room, booked 3 beds, got upraded to 4 beds. Very nice access, near to haram, easy checkin and check out. Very nice staffs, especially the bellboy. The hotel must pay attention to the cleanliness of public facilities, especially the toilets in the lobby are very dirty.
MMarziraHotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
GGuest UserLocation close to the haram staff welcoming and helping behaviour. May God bless them Mr Tariq mr saidur Rehman and Mr ashraf frankly what i expect with cleanliness frankly an excellent and clean hotel and I and my children. Excellent treatment quiet place and beautiful attention
What hotels near Al Hajlah have non-smoking rooms?
Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air.
Al Barakah Mawaddah Hotel
is a popular hotel with non-smoking rooms.
What's the average price of hotels near Al Hajlah this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Al Hajlah in Makkah is MYR 1,402. Prices fluctuate often; this rate is for reference only.
What's the average price per night of hotels near Al Hajlah
According to Trip.com's data, the average price per night at hotels near Al Hajlah in Makkah is MYR 1,303. Prices fluctuate often; this rate is for reference only.
What hotels are recommended near Al Hajlah?
If you're having a hard time choosing a hotel, consider staying at
Al Barakah Mawaddah Hotel
, this hotel has great reviews. Be sure you book early!