Makkah Az Zahra Hotels

I was book room from 2 days before Im coming, And Im paying online by card... when I come and Receptionis said they didn't find My book in App Trip.com Also they said Hotel only available in app Agoda and *********** And Number Phone Hotel in This App is FAKE/SCAMMER So, I trying to call Number Hotel in Trip.com, but many times I call they didn't Answer... Finally, I paying again and had Lost My Money ... So Please, If you Want to Book Hotel in This App ( Trip.com ) or Another App, Make sure there is number not Fake and Dont Paying Before your arrived in Hotel 👍🏻

This was not my first time at Address Jabal Omar, and it certainly won’t be my last! The service remains outstanding, just like the warm welcome and the delicious breakfast. The staff is incredibly attentive, making you feel truly special. One of the best features is the direct access to the Haram via an elevator that takes you to C1, from where it’s just a 3-minute walk. Otherwise, the hotel also offers complimentary shuttle services for added convenience. Highly recommended for anyone looking for comfort, luxury, and exceptional hospitality in Makkah!

The Emaar Andalusia Hotel in Makkah offers a convenient location for Umrah, situated approximately 800 meters from Masjidil Haram. The surrounding area is vibrant, with a plethora of shops, food stores, and gift shops, catering to the diverse needs of visitors. During Ramadan, the hotel's road access restricted to one hour before and after prayers. The hotel itself is well-maintained, exhibiting cleanliness, and the staff are commendably friendly and helpful.

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

Overall a good stay for the price. Pros: Location and staff were fantastic. Very helpful and good customer service. Room service guys were always ready to help and extremely friendly. Cons: management plz take note that you have excellent staff already in place. Please update rooms /especially bathrooms because the shower cubicles are tiny and cause water to cover the bathroom floor, and they are a little dated. A makeover will take this place easily to a 4 star hotel. Conclusion: A comfortable stay and worth the money i paid.

Came in October. Arrived earlier than check in time and didn't have to wait long to get a room - just what you need after a long journey. WiFi in foyer is good, but slow in the room. It's about 10 mins to Haram, but bear in mind you still need to walk to Ka'bah after that and it may be hot and you may not be alone. Besides that, staff was friendly, it was clean and the price was value for money. I would definitely recommend it for solo travellers or friends.

The location is quite good. The rooms are ok. The only complain is the bathroom. It is very small and the shower area is very congested. After you take shower water is floating everywhere in the bathroom floor as the water does not drain out quickly. After one person takes shower than the next person would find it really uncomfortable to shower next We complained about it and then room was changed only to find out that is same for other rooms as well.