Top 5-Star Hotels in Makkah

We have a very good time in this hotel. The room were clean. Distance to Haram was not an issue because they provide shuttle for us. We can easily get taxi outside the hotel. Everything was great. We love and enjoy our moment in Mekah.

I had a wonderful experience during my stay. The location was excellent, just a short walk from the Haram, especially near King Abdul Aziz Gate. The rooms were comfortable and very clean, making it a relaxing place to return to after a long day. The breakfast was decent, with a large variety of options to choose from. I also enjoyed the view of the Haram from my room. One great convenience was being able to pray in the room during busy times, as the sound of the congregation from Masjid al-Haram was played in speakers of the room that you can turn on or off according to your comfort. The only downside was that the washroom was a bit small, but overall, the stay was very comfortable.

It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.

Please read some the negative reviews because there true. Oldish hotel with damaged furniture in the rooms (both of the rooms I stayed in was the same). Awful service by most staff members. When I mentioned the poor service to the management (really slow room service/house keeping) I was told that I ‘haven’t spent a lot honestly one of the worst check in and service I’ve ever received. Location is the only wow factor for this hotel

Great location is the most selling point from this hotel. Room a bit outdated, dont expect a friendly welcome from reception. Their only doing their routine and have no warmth welcome. Especially the lady named noura or somethin. Will try another courtyard hotel for next.

Smooth check in and got upgraded to better view. Overall good stay. Nice view at level 32. Housekeeping is prompt

HAD A LOVELY TIME STAYING AT MARRIOTT ITS AN AMAZING HOTEL WITH GREAT SERVICE EVERYTHING WAS AVAILABLE WHEN YOU NEEDED ANYTHING. THE SHUTTLE SERVICE WAS GREAT EVERY 2-3 mins continuously. REALLY RECOMMEND THIS HOTEL IF U ARE STAYING WITH FAMILY. ❤️❤️

5 star hotel near kaaba and really lives up to its standards. They can improve on their breakfast buffet. Its a nice spread but I find most of the food are carb and less protein.

Awesome service from start to finish. Perfectly located near gate 79 for Umrah. The breakfast and evening food was excellent with a range of options. Will be staying again inshaAllah. All the staff at the Oasis were very accommodating, especially Omar at the tables and Nabawi the main chef.

_I Recently Extended My Stay at the Sheraton Makkah Jabal Al Kaaba and Had a Wonderful Experience!_ _Advantages:_ 1. _Prime Location_: The hotel is conveniently located just a 4-5 minute walk from the Haram, making it an ideal choice for pilgrims. 2. _Good Overall Impression_: My overall experience was positive, with a comfortable stay and excellent service. 3. _Friendly Reception Staff_: The reception staff, particularly Sheriff Lemma, were exceptionally friendly and attentive, regularly inquiring about my stay and seeking feedback for improvement. 4. _Helpful Housekeeping_: The housekeeping team was very helpful and ensured my room was always clean and comfortable. 5. _Exceptional Quality_: I would rate this hotel more than 5 stars due to its exceptional service and facilities. 6. _Will Definitely Return_: I plan to stay here again in the future.