Courtyard Melaka

The lobby was grand and spacious. The staff was friendly and attended to our request of checking in early. Location was within 10 mins drive to where we wanna go.

My partner high recommended this hotel cause she stayed here before. And My personal experience I find the service were good from the reception, security guard, housekeeping and a guy at gym v friendly , Chef, F&B team very energetic v welcoming u to bfast. Person who delivered meal to our room also v friendly. However, some awful experienced at first room assigned room 2002 AC not cold and v bad sewage the moment you open the entrance door. We asked for room move then to 2703 the moment we entered overpowering of air freshener was sprayed follow by we saw the sofa have a big round stained and a debris on the floor so I immediately told the bellman unacceptable but it was too late we decided to stay. On Sat 2nd night at wee hour of 12 midnight, my room was on Do Not Disturb sign on and staff still knocking on my door for few times to deliver something for we have not asked for. We got a shocked of our life from the Big Bang knocked and call the operator…. And he said sorry… worse experience ever. My partner got very scared and got migraines after. Do not invade or ignore people privacy sign. Overall our stay was a OK even though with few incidents happened.

Our stay at this hotel had its ups and downs. First, the cleanliness left something to be desired. We were surprised to find strawberries and a sandwich left behind by the previous guest in our room’s fridge, which made us question the attention to detail in housekeeping. On a positive note, the staff were friendly and provided good service whenever we needed assistance. However, the check-in and check-out processes were frustratingly slow compared to other hotels we’ve stayed at, which detracted from the overall experience. The highlight of this hotel is its location. It’s very convenient for getting to various attractions and spots around the area, which made our trip more enjoyable. Overall, while the location and staff service were positive aspects, improvements in cleanliness and efficiency are needed for a better guest experience.

Last minute booking on Melaka visit. We like its location & value for money.

My initial impression of the hotel was normal but the hotel staffs were very friendly and provided awesome services. Upon checking, I found stains on the pillow. I raised the matter to the staff and he replaced it very quickly. After my shopping, I returned back to the room and found stain on the blanket quilt which was then replaced very quickly by the staff. The staffs are all very friendly and greeted me whenever they see me. The amenities are great too. The gym is very clean and all equipment are well maintained. The infinity swimming pool is good too! Overall, it was a good experience and the hotel definitely have to work towards providing stainless sheets.

Stay was a pleasant one. Some room for improvements, overall a positive one. The view was a plus.