Manila Santa Cruz Hotels

I totally enjoy my stays at this property. Everything good and comforts at the max. I love the hospitality and room services given during my stay. I stayed for 4 nights. My room at 12th floor which given me an amazing vibes of Manila. Located at Chinatown and walking distance from most of historical building at Manila, this hotel could be the great choice for everyone. Thank you!

My family booked 2 rooms for 2 nights for my brother'sgraduation. Fersal Hotel is by the intersection near UST so be ready to hear firetrucks, ambulance, and cars honking. Convenient to walk outside even at night. They will not automatically clean up your room so make sure to put the ”Make Up My Room” signage on the door handle. We forgot to do so but the staff accomodated our request to fix our room when we arrived. Additional bed cost 700pesos. They have parking space for 5 cars and it is first come first serve basis. The room has a light smell probably coz it is a bit old. My mom remarked that the hotel probably needs to change their curtains so it will look a bit new. Both the air-conditioning and fridge looks old but it kept us frozen to the point that we have to turn it off. They also have dormitories for 2 pax for 10k-15k per month. The housekeeping lady (Ms. Tere I think) was nice and very accommodating.They has toothbrush, toothpaste, soap, shampoo with conditioner, cotton buds, towels, hangerss, electric kettle, coffee, tea, and pitcher (you will need to get water by the dispenser near the elevator). Good stay so far. We'll probably book this again.

It is indeed compact enough and suitable for backpackers to stay for one night. I arrived too late and there was no hot water, so I could only take a cold shower. It is a few minutes walk from Bambang Skytrain Station.

Staffs are friendly; one thing notable is the way the receptionist will find ways to make it easy for me to present other means of valid identification as I forgot to bring my original ID; she also mentioned the unavailability of some regular stuff being given to their customers due to holiday staffing limitation and supply deliveries. One of the cheapest but cleanest go-to hotels. Famous fast food restaurants are just a few meters away, such as Mang Inasal and Jollibee. Other fast foods are plenty, the same with local carinderias, as well as convenience stores and bakeries, which are all a walk away only. Very near government hospitals, namely Jose Reyes, Fabella, and San Lazaro. Leading banks are also in sight to access ATMs and other monetary needs. Public transport is readily available esp LRT 1 Tayuman Station is just around the corner only

I actually booked this for my colleague who celebrated his birthday. I don't know what is going on but according to him there was a call from FD in which I am not sure why? I haven't complain yet everyone blamed me. Sad gifting 2 rooms for his birthday and I got hurtful words in return, please do improve on the communication on your staff to avoid this to happen again. The place location is perfect for those who will be traveling using train. The hotel also allowed us for a free early check in at 11am, the check in process was also very impressive. They also allowed us to use free plate, spoon, fork and free service water (8 sets). The staff was friendly. The casino is just simple The karaoke is quite okay The pool is impressive The room is also good The Sauna was not available when we checked in Surroundings is perfect nearby Lawson, pure gold and many more, however they don't allow outside liquors. I actually stayed here for the 3rd time so far everything is great and I did enjoy my stays.

The room was nice. Over all is good Rooms is ok very nice for a 3 star hotel Friendly staffs and guards But very good over all for price 🫶keep it up 👏

Had a great time. Was allowed to bring guests without issues. Love the swimming pool too. Thanks for the good service.

Very Good!

Had a little vacation. Was looking for a place that is very accessible to our destination, and this is the best hotel.

Like it very much👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 👍👍👍👍👍👍👍