Intermar Hotel

We have just returned from this hotel and did not have a pleasant experience. Myself and my daughter arrived after 1am. We were greeted by a sullen looking young man. There was no warm welcome or in fact any welcome. He just checked us in and gave us our room key. I had my tip money ready in my hand to give the ‘bell boy’ or whoever helped us (as is the norm in Turkey) but no offer was made so we went up with our luggage on our own. The room was clean but very small and dated. We were on the 4th floor and had a partial sea and pool view which was pleasant. The beds weren’t very comfortable (the legs on one side of my daughters bed kept going in to the bed base which tipped the bed on its side. The first time it did it it was late so she has to sleep like that and her back hurt the next morning. The pillows were hard. House keeping was good. Our room was cleaned daily and towels were always replenished and the beds were changed. The cleaning ladies were very nice. Our first morning at the hotel there was literally nothing left to eat for breakfast so we went out to get something. It was the end of the Turkish holidays and the hotel seemed to be full so we just assumed this was the reason why. The next morning it seemed a little better. The selection wasn’t great but typical for a budget hotel in Turkey. However the selection of drinks was not typical. At breakfast you have the option to have a cup of tea or coffee (providing the machine had been turned on or if it had any milk which it didn’t always) to us this was simply unacceptable. We had paid for Soft all inclusive and there wasn’t even a juice machine at breakfast (this is the first time I have ever seen this anywhere in Turkey after visiting for 20 years) Our option was ‘fill your own bottles up with water’ and a coffee if you were lucky ( I wasn’t lucky every day) At 11am ‘the pool bar’ opened. I use this term loosely as it isn’t like any bar I have seen anywhere before. The refreshments on offer was so limited it was actually unbelievable. I feel like I have been robbed, it really was disgraceful. I paid to have ‘unlimited drinks’ which I did not get. Myself and my daughter aren’t big drinkers so we were happy to book ‘soft all inclusive’ but certainly were not happy with the drinks that were on offer. My daughter is diabetic so we only ever drink sugar free drinks, they did not have any. I enjoy a lager or 2 in the sun of an afternoon on holiday. 2 days they didn’t have any. I went to speak to the receptionist and he told me ‘they were coming’ Which is not acceptable when you have paid for something, it should be there. The other issue was the boy on the bar who didn’t understand a word I said. I can speak some Turkish so I tried to order in Turkish but he didn’t even understand when I said ‘su!’ The other issue was when there occasionally was a bottle of beer he would simply take it from the fridge and place it on the bar. He didn’t open the bottle or offer me a glass. There was

Stayed here 23rd-30th July 2023. Arrived early hours in morning, no english speaking receptionist. He gave us our room key & didn’t say where we needed to go, we found the room ourselves. Once we went into the room we quickly found out that the door didn’t close. Went back down to reception to complain, the man came with us to check our room, i explained that i didn’t feel safe with the door not closing properly, as a young couple. The man laughed in my face & continued to watch his instagram videos. He then gave us another room which the doors locked but wasn’t much better, at this point we were tired from travelling so we kept it. Breakfast was standard turkish breakfast which we couldn’t complain. The pool is lovely and cleaned constantly, however, the slide was only on twice throughout the 7 days. The food was okay, basic but edible, for a 3 star can’t really complain. Also the staff that came at food times were lovely, they were younger and could speak more english and were welcoming and friendly. We were the only english in the hotel but that didn’t really bother us as we enjoy going out etc in the evenings so the days were just for relaxing around the pool. This hotel is not an all inclusive, they only had beer or soft drinks. When asked about vodka the man behind the bar said they don’t do vodka, i asked if there was an option to buy spirits, again was no. The main staff weren’t great all week, however, perhaps they didn’t understand much english. Although on the last night, me and my boyfriend went out drinking with one of the young men from turkish bath that works next to the hotel, who was also staying at intermar, as we had met him at the amore bar next door, who was great may i add! As he was obviously friends with the intermar staff, and the staff saw us walking in with him, suddenly the staff loved us and spoke to us, had some banter! The day we were leaving then waiting around the pool the staff had put english music on and was dancing with me, only reason because they knew we were friendly with one of their own. It’s just a shame that they couldn’t be that friendly at the start cause they seemed lovely at the end! I would stay at this hotel again if the price was much lower as we paid a lot for this. I would not go again with the prices they charge.