Symphonie de Marrakech Riad & Spa

The riad was beautiful and spotlessly clean. It was situated just off the main square, within an extremely short walk to the souks and many restaurants and cafe terraces. Our room was small, basic but everything we needed with a good, hot shower. The staff were polite, very welcoming and helpful. Our room was cleaned with fresh towels and bedding every day. We booked a really enjoyable trip to Ouika Valley and waterfalls in the Atlas mountains through the hotel staff. The breakfasts were a set traditional menu but very adequate, with an extra special breakfast on our last day! We certainly would stay here again. Delightful!

The staff were so lovely, so welcoming and friendly. We felt the negative reviews are unfair on this rhiad. For the price you get a lovely clean room and satisfying breakfast in the morning to start your day. Finally got being in the centre of the chaos this rhiad is peaceful and away from all the hustle and bustle. Absolute loved out stay and stand out to the staff who work there.

Staff were fantastic very helpful ! Even the cleaners amazing job !!! When we arrived we were told we weren’t staying there but down in another 5 min walk in a dark dirty alley ! We were so disappointed We were dropped off at a shell garage 5/10 walk from the raid and had to walk across a dark square with all our bags . A young boy about 18 if that came to meet us to take us down the dark lanes !! Beautiful staff can’t fault then at all Beds were just dreadful very poor

We just returned from an amazing stay in Marrakesh at this Riad. Staff were very helpful, especially Illyas. He was really helpful, friendly and welcoming. Location is great as it’s close to the Jemaa el Fnaa square. Breakfast was nice although eating on roof terrace was cold during December. We had an issue with the shower hose and it was sorted straight away. Great stay! 🌟

We stayed here for 3 nights. It wasn’t easy to find as there is no signage, and Google maps are no help as they changed the name of the Riad. We got dropped off at the square in a taxi from the airport. After a nightmare trying to find it, we contacted the riad and sent them our location on WhatsApp and they sent a member of staff to get us from another riad with the same name! The Riad itself is basic, we only used it to sleep in. The room was cleaned everyday. However everyday they took the towels and didn’t replace them, so every night I had to go to reception and get towels!! The shower was a nightmare, either scalding hot or freezing cold. Also The hot water came out the cold tap at the sink. I booked the Hamman and massage which was nice. The girl who provided the service was lovely and very good However the money the Riad charges for this service is ridiculous,so look elsewhere for a better deal. The Hamman is basically a room with a massage table in it and a slab to lie on with a well. They have excursions you can book. Don’t book at the Riad, put “get your guide” app on phone and book excursions without being ripped off. The breakfast was very disappointing. They don’t give you much. We loved Marrakesh, and we will be back. Just not to this Riad. This Riad needs to up its game and stop trying to rip off its guests