Riad Nerja Hotel

Do not stay here. We booked through wowcher mystery holiday deal. No wonder it's a mystery people would not choose to stay here otherwise. The "hotel" itself (if you could call it that I'd more describe it as a dungeon!) Was in a very unsafe area. We couldn't find it and a local said he would help then when we got there was intimidating and demanded money. We then got into the hotel and was shown to our room which locked with a padlock and didn't even have a window. The room was dark, dingy, smelly, horrible beds and bedding and was not clean. There were no amenities in the hotel and our shower wouldn't even stay up on the wall we had to hold it to wash ourselves. There was no soap or shower gel. We couldn't get any wifi it didn't work. We heard the manager constantly arguing with staff and even got woke up early one morning with them arguing. The manager also asked a young boy to help us find a place we had to meet a tour guide and this young boy also then demanded money. As soon as we arrived we wanted to go home the whole experience was traumatising.

Were do i start arrived to the riad looked like we was in the middle of the slum walking in the smell cats all over the place the manager was sat on some horrible sofa on his phone didnt greet us or anything our flight already been 2 hrs delay we just wanted to get to our room well i wish i didnt the room omg 😳 as small as jail sell no air conditioneing that worked blowing out warm air the room was a sweat box vile beeding i got bit the bathroom you could see never had been cleaned thick limescale evywere We thought we wouls go look around were we are well a little boy who must work for the manager did not speak a word of English went to show us the market well let me tell you we went out and its like a maze so unsafe little allys to the leftto the right i got lost straight away how was we going to get out and enhour trip if we couldn't even find out was back and in the night i could not imagine so scary no lights anywere. I new i could not stay there for the teat of the trip so we had to fork out more money and taxis to move to another hotel This place is not fit for business and needs shutting down to be advertised as a riad hotel ia so miss leading its like a hostel i would not recommend anyone staying here ever !!!!! Aslo so unhygienic smells and you get bit !

The buildings beautiful, but a worrying late-night argument, involving the brandishing of a knife, between the establishment staff, was extremely concerning. This was witnessed and recorded by other guests. I heard the noise, but did not witness. The owner also attempted to charge two guests 45 Dirham, or approximately £4.50, for a bottle of water. No room tea or coffee making facilities were available.