Suites & Villas by Dunas

Service Quality: The staff is generally friendly and welcoming, working tirelessly to ensure cleanliness and guest satisfaction. They are attentive and responsive to guest needs, providing a warm atmosphere throughout the resort.(based on 1 review)

Fantastic week stayed in the premium vilia which was stunning adults only with own swimming pool with jacuzzi. Lunch time you could eat in the new resterant just for the premium guests or go to main pool bar or the main restarant literally loads food. Evening mealtimes were sectioned off adults only if you wanted to. Breakfast for premium guests you could choose from a menu and have it cooked fresh the eggs benedict were lush. We ate a lot from the restarant to you could not fault the food literally every thing, pizzas made fresh and always cooking something meat or fish in the resterant. A bottle of Water was delievered every day and a bottle of prosecco on arrival, then the evening you had 2 lush chocolates delievered to your room. The staff are so friendly always coming for a chat or if you was walking around they would chat. The rooms were cleaned to top standard every day with clean towels. The beach towels are lovely so thick and can be changed daily. One night we booked the bbq it was stunning so make sure you book at reception for the friday evening. The lifeguards were so helpful around the pool as well as soon as you tried to do your parsol the young lad was over to help. The entertainment was good always something on at 9pm. The waiter tall young man was brilliant we walked in he would say beer, white wine wil be over now always smiling. Please ignore any negatives reviews there is nothing bad at all you could say about this hotel. The staff work exceptionally hard morning to night. The walk to to the beach was lovely about 20 mins all flat. The spacious bungalows were so quiet and peaceful we literally enjoyed every minute and will be returning. We had a taxi one eve to the yumbo centre lots bars and resterants taxi was 8 euros. Excellent hotel, staff wonderful a fantastic blissful week at this hotel.

We stayed for a week and had a lovely time. The hotel staff work tirelessly to keep the hotel clean. Bedside everyday and rooms tidied. Our apartment was very spacious. There was plenty of room by the pool and sunbeds always available. You aren’t allowed to put towels down before 10am unless you’re actually on the sunbed but this worked really well as there was no fighting over sunbeds. We stayed mainly at the big pool with the little kids pool attached. There’s a splash pool nearby and also at their sister property Maspalomas resort which you can use the facilities of. There’s a supermarket on site too. The daytime entertainment was really good, the team went out of their way to keep everyone entertained with aqua aerobics, games, etc. we didn’t use the kids club as our daughter was only 2. The food was pretty good for an All Inclusive. Lots of choice, omelettes and eggs cooked fresh, they had a different theme night each night from Mexican to international. We did find the food quite repetitive by the end of the week but that’s expected. Also the pool bar is great for snacks such as toasties, burgers, etc. The only real disappointment for us was the fact the kids disco was at 5pm and then there was no evening entertainment until 9.30pm. We had dinner around 6.30/7 with having a 2 year old then ended up sat with nothing to do. With it being a family hotel there really needs to be something for kids or anything really before 9.30pm. At its then quite late when you have children and most went back to their apartments. The disco fever show on the Saturday night was really good. Overall we had a really good time and would definitely return.