Best Western® Hotels in Melbourne

We like the convenience of having the 24/7 shuttle service provided. Generally clean rooms though the place is a little dated. Like to point out though, it’s in house restaurant called The Reflections serves really good food, especially the seafood paella.

The shoebox room is a good pick if you are looking for a cheaper option with a private bathroom (although it is a very small bathroom). Further on the bathroom size, there is minimal space, and if you are taller or larger, you will find it very difficult to manoeuvre around it, with the sink being about 6 inches long and 2 inches wide. Although it says hair conditioner is provided, it is actually not, and the front desk had confirmed that trip.com has not updated it accordingly. It is worth noting that there is no microwave in the room, but you are able to go to the front desk if you need to warm food. There is always someone at the front desk 24/7 as well. The walls are also quite thin and not at all soundproof, so pray that you do not have noisy neighbours or spill any secrets in a loud manner. Very convenient location in Docklands with free city trams almost right outside and the Southern Cross railway station less than a 10 minute walk away. If you are coming from the airport, a SkyBus is available that comes directly to the Southern Cross station and is a much cheaper option than a cab, especially if you are solo or packing light.

Friendly staff and great location. Some confusion about whether I had paid or not (which I had). A bit annoying but nothing major.

It is run by a Chinese couple. The room is very clean and the toiletries are complete, which is rare in Australia. It's great! The security facilities are complete, and you need to swipe your card to enter the elevator at the door.