Family-friendly Hotels in Melbourne

We booked a quick trip to Melbourne for the footy. Because it was only 1 night we booked only a basic king room, and I also wanted to avoid a noisy 09 room. Arrived at reception to be informed they had upgraded us to an 09 room. I told the check in agent I did not want that room, despite it being an upgrade, and would be quite happy with the original room booked. She insisted on contacting the manager and they eventually moved us to an executive suite. This was a large and comfortable room, excellent bathroom and shower and comfortable bed. We did not notice any loud noise from Swanston Street from this suite. Quick trip up to the club lounge for a few drinks and nibbles before footy. Drink selection improved since our last visit and now a selection of spirits is available. Club lounge has nice staff. Breakfast there in the morning was also good. The club lounge has very nice decor. Will be back for 3 nights in August so hopefully will be as enjoyable.

Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

The Sofitel consistently gets it right. The customer service is excellent especially if you have Club Sofitel access. The staff are attentive and friendly and the service exceeds the other Melbourne hotels within the same price range. Food in the club is good and there is a good happy hour. The rooms are well appointed and comfortable, and each room has a fantastic view over Melbourne and its surrounds. Close to restaurants and shops. We definitely keep coming back to the Sofitel because it’s the best. I just hope they don’t abandon the nightly turn down service. There didn’t seem to be one this time and arriving into a darkened room upon checking in wasn’t ideal. Otherwise 10/10.

With a stay at this apartment, you'll be centrally located in Melbourne, within a 5-minute walk of Melbourne Central and Queen Victoria Market. This apartment is 0.5 mi (0.8 km) from Bourke Street Mall and 0.6 mi (1 km) from Collins Street.This smoke-free apartment has 60 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.Featured amenities include laundry facilities and an elevator.Make yourself comfortable in this individually furnished apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private balcony. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a separate sitting area and a microwave.

Stayed here for 3 nights as it was close to Monash University. Ok budget hotel. Large room and bathroom with queen bed and a single. Accommodation is at the back of the restaurant/bar so very convenient for meals, drinks etc. Good quality meals.

Visited this hotel for 5 days second week of April, the check in was a bit vague with the reception laying more attention to the guest trying to get money to play the pokies than the actual check in process. Hence I wasn’t really indicated where the room was or how to head up to the elevators or presented with any of the other facilities of the hotel, until I asked of course. No complaints as the receptionist was adequate to the standard of the Australian hospitality service. Room was quite on the second floor and spacious but bed wasn’t very comfortable. Also the showers lack water pressure but this is very subjective. The restaurants are okay and they offer a variety of meals nevertheless no buffet breakfast but there are plenty of choices around the area too thst you can Uber in. The reason it gets 4 stars for me it’s because of the location which is convenient for me and it has the facilities I require during business travel. Overall a nice hotel and the rooms were dressed every day which is also a plus on this lack of service environment we live in today. Oh it also has free parking and I didn’t find it too noisy as other people have complained about.

The hotel is a bit far from the Melbourne CBD and there are trams nearby. About 10-15 minutes walk to Costco and Woolworths. The environment and facilities in the hotel are very good, you can cook by yourself, if you come again, it is highly recommended

Very comfortable stay. Convenient location with the hotel and Dan Murphy’s right next door. Had lunch at the pub and the meal was fantastic value for money. There is also a fish n chip shop and a few other shops very close by. Would definitely recommend.

Clean and hygienic, driving by, short stay for a day is OK, others are so-so! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

Just finished our third stay at this park and we continue to be impressed. The facilities are always clean and the bins are always empty. There’s a nice pool and spa as well as a laundry with plenty of washing machines and driers. There’s even some private ensuites but I’d go for the older main showers. They are exceptional. Plenty of hot water and great water pressure.