Best Hotels in Melbourne, Australia – Compare Prices, Reviews & Book Online

"We had a very frustrating experience trying to check in. The staff member helping us seemed very unfamiliar with the system and initially said my partner couldn’t check in without me, even though the booking was in both of our names. Then when he finally relented, my partner wasn’t able to pay the $50 deposit because the credit card reader wasn’t working properly (or possibly the staff member had messed that up as well?), so he had to hang around for 15 minutes until I turned up. Then, when I was trying to check in the same staff member somehow suddenly ‘lost’ our booking and couldn’t progress… after another 10 minutes the he eventually asked his manager to come help and locate the booking (which the manager did with no issues). The manager was nearby the whole time but didn’t seem interested in helping until the staff member actively requested his assistance, even though it was clear we’d been there for ages - honestly I was about to asks the manager to come over myself. It was absolutely bizarre, overall it took over 30 minutes to check in and was very frustrating. The room was a bit dirty (stains on the curtains and bed headrest) but serviceable."

"Good: Great location near china town, trams, and attractions. Very friendly staff that is happy to help you. Easy to get to and from the airport. Breakfast was good with decent variety. Not so good: The shower open design makes it difficult to have a pleasant warm shower. Everything will get wet so make sure to get extra towels."

"It is highly recommended to get the suite with the river view! The view from the window is absolutely gorgeous. The suite is huge, clean, and modern; I really have nothing to complain about regarding my stay. However, their reception closes at 8 PM. If you plan to check in late, you need to pre-fill their forms and other information, and you only receive the instructions for your keys later that evening. I found this to be inconvenient and unsettling. This was the only downside of my stay."

"This was our second stay, overnight before an early morning departure from Southern Cross Railway Station. The local is very convenient and the check in and check out was prompt and courteous."

"What a beautiful hotel! And such lovely people running it! Mummy came here once before and was very excited about bringing me and Cuddly here, and we could see why! We really enjoyed our stay!"

"I had a really comfortable stay at this hotel. The room was clean, cozy, and well-maintained, with soft bedding and a relaxing atmosphere. The staff were friendly and attentive, making check-in and check-out smooth. It was the perfect place to unwind after a long day — definitely worth coming back to"

"Super clean and modern hotel with very friendly staff, a little bit of a trip to the CBD but still easy with a tram ride. Highly recommended!"

"Had a great stay at Peppers! The room was clean and spacious with a very comfortable bed. The staff were friendly and helpful, always ready to assist with any requests. The breakfast buffet was delicious with lots of options. The location is also convenient for exploring the city. Highly recommend!"

"Typical sterile boring but very functional Hotel. Not much difference in many of these types of hotels dotted around the city. It is purely there to do what it advertisers to do which is provide a comfortable night accommodation but has about as much excitement and spark as my 95-year-old grandfather. 👴…. It’s as boring as you would expect it to be sitting off the edge of the city. however, the rooms were very clean and the bed comfortable so no complaints in that respect. I would definitely stay here again if I needed a night accommodation purely for a night accommodation.  unfortunately this is where hotels are heading in this functional world of ours. Boring but functional. If there was a pod hotel in Melbourne, I would definitely stay there instead of here as at least a pod hotel will have a travel vibe to it. "

"This is my go-to hotel for any inner-city and inner-suburb functions that I am required to attend. It is very much centra to everything and the staff are very customer-friendly and focused. In particular, Andre at the front desk is amiable and helpful in every way."