Helen Teo Walton
April 29, 2025
After a not so smooth start, we finally got a room and were then able to appreciate the hotel. Maybe because of the negative reviews, we expected the worst so we were pleasantly surprised…there’s a cosy little lobby, our room had windows on 2 walls, even a walk-in wardrobe! The toiletries were nice. We’ve been on the road for 3 months so we appreciated finally having a TV with many channels. Best of all, there were many electrical outlets, including usb outlets. Even the writing table came equipped with usb chargers!
The location is perfect for us - near the port (we were in between cruises), just minutes’ walk to the river where you find restaurants. It’s also minutes’ walk to a nearby mall with Target, Ross Dress for Less, Publix. We walked about 20 mins to Bayside Market. Right outside the hotel is a bus stop that takes you downtown if you do not want to walk.
The neighbourhood felt safe - we saw lots of police cars and then realised the Miami Police Department is located behind the hotel building.
Breakfast was also better than we expected - artisan brioche bread, wonderful latte (unfortunately the machine was down the next day), orange juice, cheeses, ham and sausages.
Finally the staff were helpful. We didn’t start well but all turned out well in the end 👍
We will definitely stay again when we next visit Miami.