Guest User
April 21, 2024
What is it like to stay in a black hotel in Russia? No. 15, New Arbat Street, in the center of Moscow. A four-star hotel marked on Ctrip. The room rate is 780 yuan per night. I landed in Moscow on the 14th and took an online taxi to the hotel. After waiting for a while, I was given a room. I went to 1601. When I opened the door, I found a young man living inside. Fortunately, he didn't take off his clothes. After a few minutes of embarrassment, the other person got angry and explained to He listened to the key card the front desk gave me. After that, I went downstairs to ask the front desk to apologize. The reply I got was that I accidentally gave my room to someone else and there was no room available today.
I said how can this be like this? It must be solved for me. The front desk called their manager and finally half an hour later they agreed to give me another three-bedroom suite for one night and then let me move to the one I originally booked tomorrow morning. Room type. As a result, when I stayed in a temporary room, at 2 o'clock in the middle of the night, someone was playing with a subwoofer next door, which woke me up, so I had to move to another bedroom.
I finally checked into the room I booked the next day. After two nights, I found that no one cleaned the room during the day. I went to the front desk to ask and was told that the hotel is cleaned every four days. If you want to clean it in advance, you have to pay US$50. I was surprised why Ctrip didn't remind me of this. , I asked the front desk if they could at least replenish some toiletries for me. I promised that they would arrange them, but naturally they didn’t come after two days.
The most frightening thing is that there are many problems in the bathroom of a hotel known as a four-star hotel in the city center. After staying for 4 days, there was only one set of towels, shampoo was not given after I ran out, and the shower room did not drain. I complained to the front desk several times but was ignored.
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