The hotel itself, front desk staff, restaurant, and rooms are fabulous. The price was great for all that. Really impressed with the size of the room, the bathroom, the décor, the amenities, quality, look/feel, service, etc. That was the highlight for my trip, and if this hotel were located somewhere else, I'd come here every time. That said, the location of the hotel being in the worst of downtown Portland, coupled with ridiculous (literally, jaw dropping stunning) parking challenges, makes this a no-go for a recommendation. It's hard to believe they have no parking structure, and must only use valet or (unsafe) street parking. Even getting to the hotel is difficult because so many streets nearby are closed. I called and asked how/where I was supposed to park, and was told it was just valet, and to find any spot in front and double park (which I did). I actually had to park in a bus stop, left my blinkers on, and gave my key to the valet. 45 minutes later, I could still see my vehicle on the street from my 10th floor room, so I went down to the valet and expressed my concern that I was going to either get a ticket or get towed. He said he was very overworked, had started his shift at 2pm (it was 11pm at this time), hadn't had lunch or a break, that the parking was almost at capacity, and he ”hoped” he would get to it later. While I was talking to him, two other guests interrupted (presumably with the same concern) and decided to park on the street and risk it. 20 minutes later, my vehicle did finally get parked. In the morning, one of my antennas was snapped off and sitting on my front seat. Par for the course... I wish I had known how bad the parking situation was beforehand, because I would never have chosen this place. It's a shame too, since the hotel and room were awesome. If you're taking a taxi or ride share to the hotel, and don't intend to go out, then this is a winner. If you have a vehicle of any kind, don't even bother. It's an exercise in frustration and annoyance.
Outstanding
119 Reviews