Holiday Inn properties in Munich

Check-in was super easy. The staff were really welcoming and helpful. It's a fantastic hotel, very clean, and the service is excellent. They provide free toiletries, and the accommodation is comfortable and quiet. Perfect for solo travelers or couples.

The hotel is nicely located near the main square thus it is a plus. On your way back to the hotel, you will be passing by nice international food selection: viet, Italian, Indian and even two Afghani restaurants. Amd if you miss lne of course, you got your kebab shop! The deal breaker for me, the welcoming deamor of the reception staff. A mixed bag, half were smiling and half is long faced. My advice if smiling and welcoming guests isnt for you, one must quit a customer facing job. And the lady that checked us in has refused to add my husband's holiday in loyalty number. Her reasoning, since you booked using a third party, one must not earn the point. Okay but actually another of her colleague is willing to add the details, just in case we spent something in the bar. Why is it points cant be earn... same concept like flights.. they aren't fussy abt you earning yoir miles. You are the same person at the end of the day. Amenities: breakfast is sumptuous and varied selection although similar everyday. However reception here are way friendlier and jolly. Their gym is properly equipped. I am also delighted with their housekeeping, they do their daily rounds and the lobby is freshen up to. Compared to a marriot hotel which uses a robot, we're lobby edges are so filty. So kudos to the housekeeping team! I am happy though that my husband doesnt have a company site in Germany, I will take checking in France/Poland/India and china any day. They are just way welcoming. The attitude just simply put me off, it shouldn't be a German thing as we ate in a German restaurant in the main square, they are nice over there.

Overall, a fantastic experience! The room was spotless, with great natural light and ventilation, and the bedding was so soft I slept incredibly well. The front desk staff were warm and efficient, making check-in and check-out a breeze. The location is super convenient for getting around and finding places to eat. It's excellent value for money, and I'll definitely choose this hotel again for my next trip. Highly recommended!

Stayed 7 nights. Business hotel type. Expect minimum service. Full of people in breakfast room everyday. (One staff was particularly rude. One time, she scolded me for bringing the water bottle to my table because my hands were full and was not capable of pouring water.) There was once breakfast was out of order and was diverted to another one. The order was chaotic. No staff to manage the situation. I also had a day with only half housekeeping work. Hotel acknowledged it was their fault but with no immediate action taken until the next day because housekeeping was already gone. There was also fire alarm event happened during my stay while having breakfast. Everyone of us had to go outside until confirmed safety by professionals. Turned out it was due to someone smoking. Misc: 1. Bathtub water draining stopper always stopping 2. A/C not working. Staff said it will only on from June.

The room was pretty good and clean, and the price was affordable. However, the breakfast was terrible; nothing was freshly made, and the waffle maker was broken. The location is alright, a bit of a walk to the subway station, but convenient if you're driving.

the hotel is good and clean.But one day we discover that our plastic bottles disappeared and our room is not cleaned.