Nagano Shinonoikomatsubara Hotels

Due to an older building, the corridor location wall has moldy appearance. The room is relatively clean, and I feel that the room is more hygienic than the corridor. The location is just in the mountains, and it feels a bit far from driving. In terms of service, as soon as you arrive, check in, there are staff to explain the hotel facilities, take you to visit, take you to the room. I have a special dinner for this order, there is a special person to hold the meal and explain, there is a room to sit, a big room, a quiet room. Breakfast will be eaten in the lobby of a restaurant, and there are special people to explain. 2 meals are full and taste medium.

Great location, within 5-10 minutes walk from Nagano Train Station. Good amenities and service provided by the hotel. Friendly and professional hotel staff. Laundry room has 3 washing machines and 3 dryers that work well. Reception staff can provide change of 100yen coins for the laundry machines.

The hotel is located in Nagano Station, about a 10-minute walk away. It is very convenient for Nagano to Iiyama. You can transfer to different places to play, and the most important thing is to go to the snow monkey park!

The hotel location and room cleanliness were the best There was an ice machine, washing machine, dryer, microwave on each floor, etc. Various amenities were well-equipped, and the small bathhouse on the second floor was the best for relieving travel fatigue It was nice that there were restaurants and convenience stores nearby The staff spoke English, so it was very comfortable and they were kind The room was quite spacious for a Japanese hotel. The bathroom was also a bit wider and more comfortable It was nice that they gave me a quiet room as I requested, but on the last day, the fourth day I had a hard time falling asleep because the next room and the room above were full and there was a lot of thumping all night I don't think the soundproofing was good Except for the noise on the last day, it was the best hotel to stay in It was the best with the view of the snowy landscape of Nagano

This is an extremely cosy place, but I would not dare describe it as luxurious. It is dated and simple, with the most basic amenities. However, I liked it a lot. The best part about this ryokan is its owner, an elderly man. He truly puts his heart and soul into his establishment. He even suggested to give us a ride to the station, however the weather was nice and we decided to walk instead. I'd like to highlight the breakfast: it was gorgeous, given the price. I'd even say it tasted better than a ¥3000 dinner I had at some local restaurant. The whole experience felt like visiting your grandparents, who live in a village, during the summer.

We were drawn to this hotel because my friends and I absolutely love Chateraise cakes! Conveniently located about an 8-minute walk from Nagano Station, the hotel was easy to find. Check-in was smooth, and the rooms were comfortable and welcoming. The best part was the daily treat of Chateraise cakes offered as welcome treats and during tea time—a delightful indulgence. The hotel served as an excellent base for exploring Nagano, with popular sights like Zenko-ji Temple within walking distance. Overall, it was a wonderfully convenient stay.

Please change the hotel name on Trip. The name is comfort hotel, but the real name is smile hotel. If you search on google map, you won't find it. You have to search from smile hotel. - The location is near Nagano train station, convenient to travel. - The room is clean. - The hotel restaurant can dispense water and coffee. - The lobby has sake for tasting and shampoo for you to try.

The room is ok, the service is ok, and the health is ok. There are two small problems. First, breakfast is too simple, not even eggs, milk, pickles, etc. Second, many switches in the room are broken and maintenance should be strengthened.

The room was fantastic – very spacious and impeccably clean. The service was excellent, and the hotel's location is super convenient for exploring the area. Breakfast was plentiful and came with a wonderful view. Overall, a really great hotel! I would definitely choose to stay here again next time I visit Nagano.

Receptionist was very friendly, recommending places to eat and things to do. Room was clean. The washing machine is free to use. Bed was very soft and comfortable. Location is about 15-20 mins walk from nagano station. And about 10 mins walk to zenkoji temple, you can wake up early and walk to see the early morning prayer that occurs at sunrise. Lots of food options as it is beside gondo shopping street