Gefei Hotel (Nanjing Jiangning Tianyin Avenue Subway Station)

I booked a hotel for the National Examination. Although it is still some distance from the examination venue, you can delay check-out until 14:00. You can also relax for a while after returning from the examination at noon, which is very comfortable. The hotel environment is very new. Although the room is not that big, it is very clean. The facilities are also very new. There is a smart voice assistant and a table for studying. My mouse ran out of power when I was using the computer at night. Xiao Yi at the front desk helped me find a battery. Thank you very much. There was breakfast in the morning, and it was very well cooked. I went to the exam after eating well. When I came back at noon, the ladies at the front desk, Xiao Yao and Xiao Shi, greeted me warmly. When I went to take the exam in the afternoon, they were also very enthusiastic. They wished me good luck in the exam, which was very heartwarming.

I chose to stay in this hotel because I thought it was a chain hotel, at least I would feel more at ease. However, the experience was very poor. The front desk staff had no problems, which I am sure of. However, the room hygiene was too poor. There were so many hairs on the floor, and they were very obvious. There were many marks on the floor. Later I found out that it was the cigarette butts left by the guests on the wooden floor that were stained. I wanted to turn on the TV, but the remote control was very dirty, so I went down to contact the front desk to change my room. The front desk attitude was very good throughout the whole process. They took me up to see the room. The outrageous thing was that the second room was still very dirty with a lot of hair. When I looked at the third room, I didn't look closely at it because I was really tired. As a result, I found that there were still hairs and dust. I really couldn't understand why the hygiene of a chain hotel was so poor and the quality control was so poor. Later, the front desk contacted the room manager, and an aunt came over and cleaned up the hair. Because I am not from Nanjing, I didn't understand it very well, but I felt that the aunt was talking about why I didn't live in a five-star hotel or it was not a five-star hotel or something like that. Later, the room manager asked me to clean it again. I don't know how the hygiene is so poor. It's okay for one room, but how can it be justified if it's been like this for a long time? I didn't stay in a five-star hotel, but basic hygiene, the most basic thing, must be guaranteed.

前台小姚服務態度不錯，這次入住體驗超棒！酒店位置便利，房間整潔舒適，設施齊全。工作人員熱情周到，早餐豐富美味，性價比超高，下次還來！