Jiayoumeili
June 10, 2024
Although I am not on a business trip here, the environment is worse than any other hotel I have booked before. The room is not even cleaned at the very least, and the storage of items is also extremely bad. There is only one bottle of water in the room and one pair at a time. There are no sex slippers, sandals, and the hair dryer is broken. The air conditioner is not working even if it is turned on for an hour. It is not good. I have been tossing and changing the room several times in the middle of the night. If there are problems, it is better not to change. Changing rooms is already very difficult. It was late and I was really tired. As a result, at 9:12 in the morning, someone kept knocking on my door and ringing the doorbell. If I didn’t say it was okay, I would get angry after ringing the doorbell for a long time. I got up and asked her who it was. I was told during the ward rounds that you hadn't checked out yet, so why were you still in there? I was confused at the time. I thought my boyfriend had left first and didn't let me check out first, so I called the front desk to ask for cleaning. The cleaning lady was on the first floor but not on the second floor. She said it was a guest who knocked on the door, so I didn't say anything. When I checked out, I asked the front desk again. The front desk said that the lady was on the third floor and not on the second floor where I lived. When it comes to other customers knocking on the door, at least they are in the service industry. You at the front desk have to verify and then confirm and tell the guests that your words are inconsistent. How can I believe what you say? Who would want to stay here again with such a harsh tone in the service industry? This is the most important room hygiene that really needs to be improved.
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