Xinran Hotel

the lady at the welcome desk was nice. the whole hotel is underground so there is no ventilation, and yet some rooms including ours allow smoking. our sheets still smelt of cigarettes, thankfully it was too strong. otherwise things are clean, there are the expected amenities in the bathroom and the beds are comfortable.

The only advantages of this 'hotel' are 1) great location in the center of Nanjing close to all the tourist attractions and several subway stations and 7/11; 2) an adequate male receptionist who moved me to a bearable room after I saw a cockroach crawling on my bag in the other room The rest are disadvantages: 1) the staff do not speak English and do not bother using translators much. You are lucky if there are any guests who are fluent and can help. Even worse, the female receptionists were aggressive and basically not willing to help with almost anything regarding the room. Even if they did help, it was with SUCH an attitude 2) the hotel does not post any pics of the shared bathroom for a reason, it's a disaster. Dirty, smells like it has never been cleaned AND there are insects. I witnessed a huge centipede that was smashed by the receptionist who claimed it happened for the first time. Ye ye ye. They refused to refund for these conditions and said a nicer room with a private bathroom is 480 yuan more. Greatly overpriced for their place. 3) After insisting that having insects in the bathroom isn't cool the receptionist offered to switch my room to the one in the attic. Dirty yellow pillows, somebody's clothes, a cockroach, half broken smelly toilet. And when we came the cleaning lady was half naked. Don't know why I had to see her nipples in that half dark premecies. Not the best view. There was also another man, probably an employee, walking around in his underwear, a weird thing. I do thank Trop.com tho, as they negotiated refund conditions for me. But I totally do NOT recommend this hotel for anyone, the most unhygienic and unfriendly (except for the male receptionist) one I have ever been to.

Location was great. Right in the center of the city with many food and entertainment options. Only 1 floor. Affordable considering it was Chinese New Years and we booked last minute. The staff was friendly and helpful. Be careful not to throw any tissue in the toilet.

the hotel is good and calm at night the location is very good everything is near by . Happy to had this experience wish it will be same in the future

Good location to all the deétinations. Bus stop just few steps away while metro is a little far but overall easy access to the city

Easy check in. As a foreigner it is the least you can hope from a hotel. Location is good and amenities are all in order. Thanks for the pleasant stay.