Jinling Hotels & Resorts Hotels in Nanjing

We have just left the hotel after a short 2 night stay and wish we were staying longer. Jinling Hotel in Nanjing is fantastic - great location, nice large rooms, all the facilities you would expect from a top tier five star hotel and even a Dyson hairdryer in the room! But the best feature of this hotel that made our stay special has been the staff at Jinling. We frequently stay at luxury hotels including all the well known international brands and found the service at Jinling particularly top notch. From the bellboys jumping to help with our luggage as soon as we pulled into the hotel to checking in and every smile since, we will be sad to leave tomorrow. Special shout outs to: Ula at reception who patiently explained everything and gave us her wechat which we used to ask questions through our stay and she always responded promptly, Sammi who ran up some additional things for my daughter and was just so friendly and helpful, Liao Lifang and Allen at the health club/pool who explained all the facilities and Miss Liao in particular who seemed to be a very experienced swimmer and giving tips to doing laps and very quick to offer us water and made our trip to the pool a very memorable one for us, gentleman at the cake shop downstairs (unfortunately we didn’t catch his name) who gave us coffee as we waited for our pastry order. Through these staff and all others we encountered in our short stay, it is very apparent that this hotel values their customer experience and it is executed flawlessly. We highly recommend this hotel!

I have never felt so compelled to write a review for a hotel. Our stay at Jinling Mandarin Garden Hotel Nanjing was a disappointing one. First of all the theme room we reserved was a very small room with view of another building with absolutely no privacy. The corridor and the room reeked of cigarette smoke at all time. So much so we had to turned off the centralised cooling system and rely on a fan I requested from the front desk. Anyway the cooling system was set at 23 and felt very stuffy. The light in the toilet turned off after a certain period and the motion sensor was not the most sensitive. I paid for comfort and do not appreciate to be dictate when and how to use them. I like my room to be 20C and lights on during the time I’m in the shower however long it takes. And absolutely do not appreciate to be subjected to inhale secondhand smoke for the last 2 days. It was a birthday celebration that has been ruined, not only that you didn’t take note of the request, first was given a room without a bathtub then we finally settled with one that has one but stank with cigarettes smell and with absolutely no view. Breakfast was very average but sufficient, full unhappy staffs standing around. Coffee was excellent though. Beside the good location right next to Fuzimiao that’s nothing good about the hotel unfortunately. It takes lots of tourist groups so the breakfast area gets very busy. For the price we paid there are many more better hotels to choose from in the area. My biggest regret in this trip.

The experience of staying at the Lakeside Jinling Hotel on this trip was great, and I must recommend it to everyone! Intimate service: From the enthusiasm and professionalism of Xiao Chen when checking in at the front desk, he took the initiative to help recommend local food and tourist attractions. The meticulous service made me feel warm. Excellent location: The hotel is in an excellent location, with all the surrounding attractions, shopping malls, and restaurants. The transportation is also very convenient. The subway station is nearby, and it is easy to reach all parts of the city. Complete facilities: The room is spacious and bright, with complete facilities, allowing me to fully relax after a tiring journey. Clean and hygienic: The room is spotlessly clean, there is no odor in the bathroom, the corners are clean and tidy, the room service is very considerate, and it is very safe to stay. This stay is really impeccable, and I will choose this hotel next time I come here!

The hotel is great for the price. Good location across from a park with a lake. Beds were comfortable, and clean. The room was cleaned daily. Bottled water provided. The towels were soft and absorbent. The buffet breakfast, at 30 RMB was good. Coffee! A good selection of choices. You can fry your own eggs. Steamed buns and fried noodles. A good choice. Friendly staff. A convenience store right off the lobby. One peculiarity: The toilet was immediately behind the door, which always hit it when entering. The shower is small, and the water escapes to soak the bathroom floor... But towels provided. Toiletries provided are good.

The hotel environment is very good. Unexpectedly, the customer service Tao Yu called me in advance and added WeChat to arrange the specific check-in process. It felt very comfortable. The welcome fruit was prepared as soon as I entered. The children's toiletries and breakfast were also prepared in advance. good

I live here every time I travel. Although the equipment is not new, the cleaning is clean, the service attitude is very good, and I have been very satisfied. The breakfast at the hotel is really good, all serious things, there are many categories, not that kind of flashy. I like the big fried dough sticks very much. The grain porridge and the small wontons are also great. It would be better if there were two more pickles. I was lucky to upgrade the room this time 😀😀😀 happy

From Shanghai by car, I didn't expect to be stuck on the highway until 11 o'clock in the evening. But as soon as I entered this hotel, the lobby was bright and the public area was spacious and bright. It should be mentioned that the front desk of the hotel was not only reserved for us, but also upgraded the room type. The check-in efficiency was also high. We came to Nanjing to travel. Song Meimei helped us introduce the nearby attractions and food, and the nearby Yuzui Wetland Park is also very good! The room is very cost-effective, this I love you China's shape is particularly exquisite! Thank you for bringing me a good stay experience this time! Later, Nanjing must choose the Guoyu Jinling! Service: very good! Very patient!

The room was very spacious, which was beyond my expectation. The ceiling was a little low, but it was not a big problem. The service of the hotel staff was very good and enthusiastic. However, the overall feeling of the hotel breakfast was not very good. I felt that the oil used in the bean curd and chili oil was not very good. I hope it can be improved. All in all, the hotel is generally good, and I hope the hotel can improve some problems.

This stay was great! The hotel has an elegant environment, clean and tidy rooms, and complete facilities. The bed was very comfortable, which gave me a good night's sleep. The staff was friendly, and Li Mingyue provided thoughtful service, making everyone feel at home from check-in to check-out. The breakfast was rich in variety and tasted very good. The location of the hotel is also very convenient, with convenient transportation around and many restaurants and snacks nearby. In short, this was a very pleasant stay and I highly recommend it to everyone! I will choose this hotel next time I come here!

Very well organised - a driver picked us up from the metro station when we arrived in the evening and we were taken to the airport at 5am. Receptionist was welcoming and checked us in efficiently. This is a huge hotel, all pre-fabricated but sound proofing must be good as we didn't hear anything during the night, we both slept very well, bed very comfortable. Bathroom was small but fit for purpose. We recommend this hotel if you need somewhere comfortable to rest before taking an early flight.