Recent Reviews for Nanjing Hotels

Shangri-La Nanjing
9.6/513222 Reviews
Xuanwu Lake Scenic Area/Jiming Temple
Overall, experience was quite good and service in Shangri-La live up to expectations! Location wise hotel is placed nearby metro station, walking distance around 300m. We were living on the 38 floor with good city overview. Room was clean and tidy, quite comfortable and convenient. There is a nice lobby bar with good choice of food and drinks, live music. Very wide choice of food at breakfast. There are things to mention for Shanghai-La to probably think of…firstly, breakfast time was quite crowded every day and some days we had to stand by to be seated, secondly, given the fact that it’s a five star hotel, cleanliness of breakfast area, as well as smell (ventilation wasn’t working properly) should be improved, last, but not least, we don’t understand table cleaning approach: staff moving around with a big trolley to clean up tables of the food waste just by throwing it to garbage bin while you are just a few steps away of that having breakfast, not even mentioning that there is no sorting at all, everything goes to same bins. Why not to clean the table by just removing dirty dinnerware and to do the rest in back house. With five star hotel I definitely would expect more attention to be paid for hygiene factors!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.