Hotels near National Aquarium of New Zealand, Napier

The room was very clean, but had a little smoking and damp smell. There is big jacuzzi in the room without door which believes best for honeymoon couple, but for family is not suitable. Exterior looks a little run down. Otherwise, it is ok for just a night of stays.

Well this is a first!! The first terrible review we have ever written! We had a confirmed booking a year ago at this Motel through *********** for a concert and had put all our plans in place to get away, including travelling some distance to get there. We suddenly received a cancellation notice from this Motel via *********** for no reason and just a few weeks before the concert. This weekend was v popular and there are no other options for accomodation at such short notice. After repeated attempts to call the Motel, messages and emails left unanswered and *********** confirming the booking was cancelled by the Motel, we can only assume that they have resold our room for a higher price and put money well above any commitment to customers or service. By far the worst experience we have had of lack of communication, unprofessionalism and a lack of respect from a hospitality business in NZ. An extremely disappointing and frustrating experience from an accomodation provider who doesn’t seem to care.

Good value motel right on the beachfront of the resort. Rooms are a bit dated, but they are large, clean, and have all amenities you require. There is a separate living room area bedroom and bathroom, ours also had the added bonus of a very large spa bath. We found them to be very quiet. They were short of staff during our visit, so there no servicing of the rooms, but on request, they did provide clean towels, etc. Overall a good choice for a visit to Napier.

Stayed for one night while touring North Island. We arrived quite late, but the receptionist was friendly, and helped getting our bags to our upstairs room. We managed to find at the last parking spot to squeeze in our little rental car. The room & bathroom were perfectly adequate and comfortable. Location is right on the seafront, and within a few mins walk of the interesting Art Deco buildings in Napier. The hotel has a restaurant serving buffet breakfasts. Choice of Continental or Cooked. Not the greatest Gourmet experience, but perfectly acceptable, and poplar with families with kids.

Nice and big hotel room with comfortable bed. Very friendly staff and the food was good too. I would stay here again.

Not too impressed with this place. The lobby is so small that when a large group arrives, as we did, we couldn't all get in the door with our lugguge. Even when you're on your own, the two lifts are so close to the front door, that the automatic doors keep opening & closing whilst you wait. Ridiculous. The Dining Room only has one small toaster for the whole of breakfast service, resulting in long queues & long waits. My room was large & comfortable, but the bathroom tiny. The location of the hotel is good, with many rooms having a sea-view (through the Nordic pines) and it's close to downtown with its pubs & bars. OK for one night.

I booked a whole cabin for myself. There was a double bed and 4 bunk beds connected to a bathroom and kitchen/living room. There was a picnic table outside on the verandah and a car space just outside. The kitchen is well provided for with oven and gas hobs. There's toaster, kettle, fridge etc. ... I only boiled some eggs! It would be comfortable for a family in good weather and there were BBQs on site. Slept well but limited space for clothes if 6 people on site. There is a restaurant on site ... ”The Storkey” ... but I did not use. Easy to find shops a mile down the road.

Very clean and tidy, we ordered the ground floor, the front desk upgraded us to the third floor, very quiet. The balcony can see the seaside, there are fried chicken and izakaya opposite the hotel, praise! ! There is free parking, and friends who drive can choose this place. The location is great. The bed was very comfortable and the hardness was moderate. Very pleasant stay~

Beautiful place to stay considering it was 280 per night which full amount was paid before i got ther. After travelling all afternoon I feel i was racially profiled when checking in and had a 200 dollar bond put on my visa which isn't mentioned anywhere on the booking information so felt very BLINDSIDED and uncomfortable.

An absolute disgrace. It has blown my mind reading other reviews. The pictures shown online are nothing like what the place was like. I walked into the garden shed and it was a sauna, I had to leave the aircon on full blast 24/7 for 4 days, to spend as little time as possible here. There was no wifi when we arrived, the manager did try to help, “standing outside the door you get a bit of wifi” it eventually came on the next day only in one room! There were pubes in the bed from previous customers, the sofas are completely sunken in, you cannot sit on them. I felt so repulsed even making a cup of coffee. It was that awful I would leave the house around 9am and not return til 11pm, I couldn’t handle the depression of being in this dump. I couldn’t book anywhere else as it was NYE. I considered going back home it was that awful. Also there was no hand wash in the house, given the pandemic I was surprised. There was a hole in the front door, a stain that looked like poo on the toilet wall. I cannot express how much of a dump this place is. The curtains had to be drawn all day to keep out the heat, the building is a shed, you could put a hole in the wall with your thumb. It felt like a crack house with curtains drawn all day, the weird smell and just the overall state of the furniture. To top it off, customers from the pub were rowing outside our dump unit one night, a guy punched the woman to the floor, police were called. This place needs to be bulldozed.