Guest User
July 16, 2024
It was terrible. We were given a barrier-free room on the second floor. There was a scaffold outside the window, which was very noisy. What was even more annoying was the extremely poor service attitude, especially the receptionist named Claudia at the front desk, who was rude and unreasonable, with a tough attitude and no service at all. What was even more unexpected was that there was no hot water without any warning before 10 o'clock in the evening, and it was not repaired until about 9 o'clock the next morning! There was no backup equipment during this period, which resulted in the whole hotel being unable to take a shower! I will never trust Marriott again.
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