The Ned NoMad

This is a good hotel and offers great rates as well considering the location. Great customer service.

The B E S T: customer service at the front desk, the mattress, the linens (specifically love that they still use duvet covers instead of multiple flat sheets for everything), the pillows, all of the amazing amenities in the room, housekeeping, literally everything was perfect (and when it comes to hotels, I am very difficult to please)! We greatly appreciate that our room was facing the atrium as we felt like we were in a sensory deprivation tank at night! Service in the restaurant and the bars was absolutely on-point, kind and lovely! The location is epic, there’s a subway stop literally 20 feet from the front door. I never stay north of 30th St., too loud, too busy to touristy. The upper west and east side is two residential. Pro tip always stay south of 30th St. and north of 14th street unless you’re staying in Tribeca. I’ve stayed at lots of hotels in New York City, including the likes of the Greenwich Hotel, and The NedNomad is by F A R my absolute favorite!! Sending you a big, solid-gold, thank you. xx

Booked two rooms for a family visit with my wife and two adult kids. One of the rooms had a horrible sewage smell. The hotel was not able to resolve it on the first evening or move us to another room. It was resolved the next morning. No offer to compensate in any way - even buy us a drink or something. Kind of ruined the stay. Totally unacceptable for a 5 star hotel. We wont be back.

I had the pleasure of staying at The Ned Nomad this summer, and it was nothing short of exceptional. From the moment I arrived, I was greeted by the warm and welcoming staff, but special recognition must go to Kim at Guest Services. She truly went above and beyond to make my stay unforgettable. She was always available to answer my many questions and truly made me feel like I was staying with family, not just at a hotel. Kim’s warmth, attention to detail, and genuine care made my stay unforgettable. What really stood out was her commitment to ensuring every aspect of my experience was seamless. Whether it was handling special requests, offering insightful recommendations for exploring the city, or just ensuring everything was perfect with my room, she handled it all flawlessly. Her genuine hospitality made a world of difference, and it’s clear she’s passionate about what she does. Kim and the entire Guest Services team are truly a cut above, excelling in every area from concierge-level service to anticipating needs I didn’t even know I had! A special thanks to Kim’s son William as well, whose kindness and hospitality added to the wonderful family atmosphere. It’s the little touches like this that make The Ned Nomad my absolute favorite hotel in New York City. The staff here doesn’t just provide great service - they make you feel like you’re part of something special. The Ned Nomad has officially won my heart! Can't wait for my next visit!

Not for families. This hotel has an incredibly intolerant policy for children. I get it’s associated with SoHo House but I’ve personally never felt so unwelcome in a hotel. There is ONLY one place outside of your room you can go. Even SOHO house has more allowances. I was told you could use the rooftop between 4-5 but upon arrival and ordering they tried to throw us out. Terrible feeling. I would not recommend if you are looking for the utmost in hospitality. No one is using the beautiful spaces because of the hard to understand rules and limitations. Terrible waste.