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Super tolle Lage an den Niagara Fällen. Wir hatten ein tolles Zimmer mit Blick auf die Niagara Fälle. Freundlicher Empfang. Valet Parking für unseren Miet SUV = 100 Kanadische Dollar. Aufgrund der Top Lage ist das Hotel sehr beliebt und daher von sehr vielen Menschen besucht. Der Andrang am Frühstücksbüffet bereits um 7:30 Uhr ist immens. Wartezeit am Buffet für ein Omelett mind. 20 Minuten und beim Rest vom Buffet geht es drunter und drüber. Sitzplätze werden selber ausgesucht was zu einem mittleren Chaos führt. Das Personal ist heillos überfordert. Hier sollte man die Frühstückspolitik eventuell nochmal überdenken. Einzig toll am Frühstück ist der Ausblick auf die Niagarafälle

We were here for the Victoria Day long weekend. Check-in was easy, and they had a room available as early as 1 pm. This was incredibly helpful, as we were here for a dance competition and needed the space to rest between dances. The staff were very friendly and helpful. The Milestones host and servers were very accommodating to our large party, despite needing to change the party number multiple times. We had a city view room, but had a wonderful view of the falls from the large windows by the elevators and in the restaurant. The location is great for viewing the falls, but is a bit of a trek to Clifton Hill.

This hotel is amazing! We were on our honeymoon and received an upgrade to a jacuzzi room with a falls view! The view from our room was absolutely amazing, we looked right down over the falls! The staff also gave us food vouchers and it was a very generous gesture and we were very appreciative of it! The room was clean and the hotel was well maintained. The only issue I had at this hotel was they charged a $100 deposit as I don’t have a credit card, and there was issues with getting the deposit back as they said they released it back to my ‘credit card’ however I explained a debit/ credit doesn’t work like they, they became confrontational, the general manager called me and he was a bit rude and arrogant. I still have not received my deposit back. My husband and I are on a cross country road trip for our honey moon and have stayed in quite a few hotels so far, and this was they only hotel that had an issue with refunding the deposit.

Very comfortable and in a good location. It is close to the falls incline railway. It takes less than three minutes to go directly to the waterfall. The price is affordable and includes breakfast. Although the breakfast is average, it is very cost-effective. The staff is polite and friendly.

The location is perfect! There is no kettle for coffee, no slippers, no toothbrush and no bath tub. These are free items/things i get or have when I was travelling in China. It is quite normal to have a kettle for tea or coffee. I understand that there is no bath tub because I did not actually check the amenities when I booked it. I was at the 29th floor and my view was the city and not the falls but its ok because that is what I paid for. The best thing is if you go to the 25th floor you will have an amazing view of the Niagara Falls. I would still highly recommend this hotel for those who will go to Niagara Falls. Thank you Tower Hotel...

Went with family for 1 night, summer savers package. This included water park from 1pm check in day until 3pm check out day. Also purchased the breakfast package at Perkins, called and saved $5 each kid on breakfast deal. Didn't realize rooms faced an interior courtyard, so no outside windows in the room, we kept drapes closed. Nice thing was since I got up before everyone I could go into the courtyard and read while others slept. Rooms were fine, dated but so are most in Niagra Falls. Clean enough, no bugs. Parking you had to pay extra $26 and change per day (extra taxes on 22) can park until midnight day of check out. You need to bring your own towels and sandals/flip flops for water park. Summer package also gave a few sweet samples at Hershey's and another store. A $20 credit for arcade (kids loved) and bumper cars for up to 4 people. There was also a kids eat free at buffet but times were too restrictive and adult price was around $50 per person. Breakfast was $15 for adults $10 for kids, choices for each, this included taxes but not the tip so bring some cash to leave your server.

My wife and I along with a friend stayed for one night at Susan’s Villa in Niagara Falls. We opted to book directly with the owners over the phone, and were greeted warmly by hosts Alice and Jackie upon our arrival. We were shown to our suite and were pleasantly surprised by how spacious the Domino suite, with extra bedroom was. We were also very happy with the proximity of the B&B to the falls, about 800 metres. Hosts and accommodations were great, breakfast was as described. Note that Alice and Jackie are new owners, so the website and references to “Susan” aren’t entirely accurate, but the care and warmth shown by Alice and Jackie more than make up for this, as newcomers to running a B&B in one of Canada’s busiest tourist areas.

I am so disappointed in this hotel!!! For over 900 dollars for 2 night for 3 ppl you would expect some kindness or smile at the reception at check in. Instead the receptionist was very rude, didn't answer questions, didn't explain what did she give me, didn't tell me that I have a parking ticket within the papers she pass to me that I have to keep on the dashboard, didn't tell me the room # either, I had to find out myself. She gave me 4 pc of paper without telling me what is it even I asked like 5 times, instead, she took away 1 and than after she telling me this is complimentary entrance as many things doesn't work in the Waterpark. Actually, 2 pools was open only and the slides. We also had to leave the pool the 2nd day after 15 mins for some technical issues... You would also expect for this money to have at least 3 bath towels for 3 ppl, we had only 2pc. There was a hand soap dispenser in the bathroom only, no lotion or anything else. We had 1 pc of tee bag, but no kettle, 1 coffee cooker that doesn't work. Other than the room is kinda renovated, everything else are outdated. I'm so disappointed...

Good: so cute! Older home with 3 bedrooms. Main floor is unit 1 with a large closet with fridge, it’s own bathroom The hood: Room 1 on the main floor featured a private bath with a tub/shower, shampoo, etc. and more towels than I’ve ever seen for 2 people. Queen sized bed, 2 nightstands and lamps, small bistro set and TV. You enter a common area which features a small table and chairs, and a series of slippers and Crocs to give you the hint that taking shoes off is welcomed. There is also a desk with a laptop set up, and wifi. Next is a room set up as a dining room with cups, plates, flatwear, a micro, coffee pot, mini fridge and a formal wood dining table for 6. This is where breakfast was served in the past. They now leave snacks and fruit as well as coffee for the coffee maker, cream in the fridge, and some rather good biscotti when we were there. The owner lives in the house behind, which is attached, but has no internal connection. I understand there are 2 more units upstairs that are large and maybe share a seating area on the landing. The Falls are down the street, maybe 6 blocks or less. The best souvenirs are located in the State Park gift shop next to Victoria’s Restuarant and Tim Horton’s. Ex: small maple syrup in a glass maple leafed shaped bottle $5.98. Elsewhere is was 7.98 and up. The owner has carefully and cheerfully decorated all the parts we saw. With permission, she can show you a washer and dryer in the house. The Red Ganache Bakery down the street is fabulous. I had some dark chocolate cup filled with coconut cream. And there were several gluten free options, including macarons (not macaroons.. a different thing). The rest of the story; Communication, and breakfast. There are listings all over for this property and due to language barriers and being a small operation, not everything is up to date. There is no hot tub. There are bathtubs. There is no beautiful, wonderful country breakfast that comes with your stay. Fruit and biscotti or muffins, coffee, etc. The photos on Tripmasters of the breakfasts and idea of guests gathered around, visiting, was the reason I booked here. The Red Ganache helped me get over it. And.. the phone numbers seem to change a lot. Or maybe they had a land line that went away. And English is not their first language, so be patient. Lastly, most odd and nothing to do with the listing… transportation to and from Pearson Airport is non existent. Oh there’s a bus… $200 for 2 and upwards of 4 hours to get there. We Uber’d for about the same price, and on a weekday around 3, it still took 2 hours to get there. On a weekday around 9 am, the reverse trip was around an hour. Car rental was $500 for an economy car for 3 days, before any gas, taxes or insurance. So, it is Cozy and it offers an alternative to the $300-700 a night hotels. Sorry, my photos were on the way out.