Anonymous User
May 6, 2025
It was my first time staying in a hotel that looked like a train station. The experience was a bit magical. Maybe the original intention was to be a conference center, so that people could travel quickly, but the feeling of a hotel vacation was reduced a lot.
This time, I booked a duplex room with lake view and this hotel is also based on 5 stars. The experience was more like an upgraded version of the All Seasons. If you are a B&B, it's fine. I think it's more expensive during holidays, and I can also be a big wish. But you are based on 5 stars, but doing things that are worse than B&Bs, which is really funny. I can accept the service of not making a night bed, but is it necessary for the hotel to help me make the bed and quilt when cleaning the room every day, instead of collecting the garbage and curling up the quilt. Overall, it was quite clean, and the hair dryer was also Dyson, but it was really funny. I clearly called two weeks in advance to confirm that I would be arranged with a bed guard, but when I arrived, there was no bed guard at all. I even came to ask the child's age. Is it because the children's supporting facilities of a five-star hotel are not enough? How long in advance should I call to book? Fortunately, a little brother helped me to find a bed guard. Thank God, thank him!
Meals: The buffet restaurant in this hotel is quite delicious, with a wide variety of fresh dishes and moderate prices. However, the Chinese restaurant on the second floor is a bit strange. When you walk in, it looks like a conference hall or banquet hall. If it is not a 5-star hotel, I can accept it. It is an upgraded version of the Four Seasons.
In addition, this hotel does not have a butler service, which is also acceptable, but it is recommended to tell guests that there is a free shuttle bus to Xiaoputuo, you can rent a bicycle or rent a bicycle nearby, or travel attractions, instead of asking at the front desk. As a result, I was asked to rent a car near Dongqian Lake subway station. Although I drove out in the end, I am sorry that I did not help me.
In general, it is safe and the food is good. If it is a staycation, it will be a bit boring. It is recommended that Park Hyatt or Hilton not far away will be a better choice for family travel.
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