Old Rectory Hotel, Crostwick

Really welcoming arrival. On check in we were told their was a function on which would probably be causing some noise but shouldn't go on too late and we shouldn't hear it in our room. This was wrong, we heard the disco thumping away until the early hours, we could even hear the laughter and screams of the party goers. This was a stop over from a very tiring day travelling around Norfolk, we were hoping for a dinner and good night's sleep. I booked a deluxe room but it was a little tired in places. The dinner did not disappoint, absolutely wonderful meal, we even booked for lunch the next day as we were visiting Wroxham nearby so wanted to come back for some more delicious food. However we were so tired after hardly any sound sleep we decided to cut short and not return for afternoon lunch. I have to say the gentleman who dealt with our complaint ( and that of another customer who was at the same time complaining of the same issue) showed genuine concern and understanding and agreed we should have not been given the rooms we were as it's not their policy to use these rooms when such an event is on because of the close proximity. The outcome for us was positive and we were compensated satisfactorily. Breakfast was very good. We would consider staying again if no function was on. We would definitely return just to eat in the restaurant, compliments to the chef and waiting staff. However, please don't describe some rooms as deluxe when the furniture is chipped, the dressing table stool is all stained and the toilet roll is on a small holder which was on the floor holding the bathroom door open on arrival and then no place to put it to comfortably reach when needed. A simple holder on the wall would be better then the floor. ( see photos).

We have just returned from a brief 3 night stay at the Old Rectory & want to thank all the staff for making it a very pleasant experience. After a very long journey down to Norwich from Ayrshire to a family funeral we were greeted very warmly, settled into our comfortable, warm & spotlessly clean rooms & then had a delicious meal & drinks in the conservatory. The staff were a joy & went out of their way to accommodate all of our requirements & made a difficult time infinitely easier! We would love to return sometime in the summer & enjoy the swimming pool & garden as well as explore the surrounding countryside & lovely towns. The only negative we found was the entrance & exit to the hotel from the very busy road, especially at night (we missed the entrance & had to drive on until there was a chance to turn!) This though didn't spoil our enjoyment & we would return in a heartbeat to the Old Rectory! Thanks to all the staff for their kindness & professionalism ❤️

What a perfect venue for a wedding! The hotel, was well run, staff were exceptionally helpful, food was well prepared & plentiful in fact nothing was too much trouble or phased them. This hotel is the perfect spot to relax and unwind and deserves a higher rating. Would we go back, most definitely!

Phoned to pay our balance and was told that it was being dealt with by Maddy, and could they phone back next day. The call came and we were asked for £35 as a balance to pay. Today we have had our meal, which was average at best. During my absence my wife was approached to pay a further £12 balance. She refused as we paid the amount YOU asked for in full. I would have had to be persuaded to return for another meal after this one. Now I definitely would not come back. Disappointing as this was our 4th Christmas meal.

Bed was really comfy, (ask for a room facing away from the road) limited menu but nice food and a beautifully warm swimming pool. Generous with the bacon at breakfast which was delicious Booked last minute and it was perfect for a quick getaway.

Second time staying and didn’t disappoint we had an amazing 1 night stay , lovely hotel with amazing outdoor warm pool. staff so helpful and lovely, quiet location but near to the Broads. clean and stunning gardens, food great and room modern and comfortable. my daughter loved the pool it felt like we were abroad. will return soon!