Guest User
January 13, 2023
I strongly advise against this facility, the only positive thing was the staff, who tried to help us anyway, we arrived at midnight on December 29th, it smells like mold to death, even though there were no windows, indecent bathroom, 2 m2 perhaps, encrusted sink which was not water came out, shower where the water came out but everywhere except from the nozzles, yellow toilet, bed with the net full of holes like the nets on the windows, war with mosquitoes obviously, yellow sheets, and pillows that smelled of sweat, because the the owner makes him wash things by hand.... Imagine... Two sockets, in the room description it said "sockets at the sides of the bed" I would say very much on the sides, one at the door, and one near the bathroom where the mini fan was attached, which in that heat only served to move the dust, so that night I didn't charge my phone, the next day we wanted to leave, we called the irritating owner, who immediately said that the site's policies do not they allowed refunds, so we told her: cancel the reservation and give us the money back, obviously keeping the two nights, she didn't want to hear about it, but at the same time a tourist arrived looking for a room (I'll start by saying that in the whole of Nungwi there are no there was nothing available) so we told him that the request was there and he could rent it again, but she couldn't, so we told him that we were keeping the room as it was paid for, even if we were looking for something else, the following morning he received a message from site that the owner had canceled the reservation for "Noshow", the smart one wanted to keep our money and resell the room, she had declared that we had never stayed there, but unfortunately for her we had everything, video and receipt, check in it had been done, these people shouldn't have a business, or even be put on the sites, because they make fun of people, basically I'm still waiting for a refund, which the lady persists in not giving, and above all an apology for the ruined holiday , imagine wandering around Nungwi with your luggage for 8 nights
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