Hotel Neu Schloss Otaru
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Otaru
Hotel Neu Schloss Otaru
Shukutsu 3-282, Otaru City, Hokkaido, 047-0047, Japan
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Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.Show More
We Price Match
Last booked 1 hr ago
Highlights
Superb views
Lots to do
Ideal location
Excellent service
Delicious breakfastShow More
Amenities
Station pick-up serviceFree
Restaurant
Bar
Luggage storageFree
Wi-Fi in public areasFree
SpaFree
Private parkingFree
24-hour front desk
All Amenities
Property Description
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
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4.5/5
GreatThe rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
All 83 Reviews
Surroundings
Airport: Sapporo Okadama Airport
(42.9 km)
Train: JR Otaru Station
(6.7 km)
Train: JR Minami-Otaru Station
(7.9 km)
Landmarks: 小樽フォトフレーム
(160m)
Landmarks: Otaru Shukutsu Panorama Observation Deck
(180m)
Landmarks: いるかスタジアム
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Ocean Front Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
7
Ocean View Twin Room B
2 Small double beds
34m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
1
Royal Suite, Japanese-Western Mixed with Bath
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
2
Barrier Free Japanese Western Style Room
2 Small double beds and 2 Floor bedding
52m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
4
Partial Ocean View Japanese Western Style Room C
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
Twin Room with Bath
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
Double Room with Bath
No window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
8
Ocean Front Twin Room A
2 Small double beds
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
2
Ocean View Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Ocean View Japanese Western Style Room A(Dog-friendly Room)
2 Small double beds and 2 Floor bedding
54m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
3
Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
Ocean Front Wide King Double Room
1 King bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
2
Ocean Front Japanese Western Style Room A
2 Small double beds and 2 Floor bedding
52m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
1
Patial Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
7
Run Of House
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
83 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.2
- Location4.6
- Service4.6
Average for similar properties in Otaru
AI Summary
The property provides luxurious, spacious rooms with comfortable beds, large bathtubs, and beautiful views. The location offers stunning sea and city views. The breakfast has a variety of options, and the service is excellent.
Ne0
February 22, 2025
This hotel is located at higher point of Otaru. You can enjoy the scenery, the coldness and the quietness.
Do include breakfast and dinner. Dinner is very romantic if you going with yr girl friend. She will be impressed
Lunch can be arranged in the town. You can arranged transport with the hotel.
Not to come back late
Geniebbpig
February 15, 2025
The geographical environment is very good as we can visit the aquarium and the seaside.  Also we can go to Yoishi very easily.  But the restaurants food choices is a little bit narrow. In total, I like this hotel very much.
こおり
January 22, 2025
Great to having Spa with boarder less sea view , great customer service and good quality of breakfast and dinner 🫶🏻
Guest User
January 21, 2025
The hotel is a bit dated, but impeccably clean and very nice details.
There is no old smell as per other reviewers and the view from Ocean Front Twin Room A was amazing!
We also enjoyed the onsen a lot and will definitely recommend to anyone who is driving
Happy
February 28, 2025
The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
PhyllisLulului
May 17, 2024
Great scene and hotel with special castle feel. Good service and nice staff. Recommend to those interested parties better drive to there.
Guest User
October 4, 2023
the hotel is located in the mountain with beautiful view. hotel room smelled old but big and clean. the private onsen in our room was great. the ocen view was fantastic and we faced Rainbow ocean since we saw several rainbow every mornings when we stayed. their staff.are very helpful, good and polite.
raiwin
August 19, 2024
Very old and small room
Services & Amenities
Most Popular Amenities
Station pick-up service
Free
Restaurant
Bar
Luggage storage
Free
Wi-Fi in public areas
Free
Spa
Free
Private parking
Free
24-hour front desk
Restaurant
Bar
Spa
Restaurant
レストラン ブラウキュステ（フレンチレストラン）
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 17:30-20:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Station drop-off service
Free
Station pick-up service
Free
Shuttle service
Free
Front Desk Services
Luggage storage
Free
24-hour front desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Health & Wellness
Public baths
Spa
Free
Foot bath
Public Areas
Non-smoking floor
Smoking area
Ventilation system
Vending machines
Elevator
Cleaning Services
Laundry service (off-site)
Clothes dryer
Facilities for Children
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Fire extinguisher
Smoke detector
Fire alarm
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
- Cash
Property Description
- Opened: 1968
- Renovated: 2003
- Number of Rooms: 58
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.