Guest User
May 29, 2023
The hotel was a nice little place to stay. Family were coming to visit so had booked the room for one night (5 people). It is less than 10 minutes' walk from Gloucester Green Coach Station. We were allowed to leave our bags in the side room in the restaurant on ground floor (perhaps because it wasn't busy). We were placed in the little apartment with two bedrooms and one shared bathroom. The rooms were clean and towels provided. Fridge-freezer, kettle, tea, coffee and biscuits also available in the rooms. I liked the Moroccan style patterned wardrobes. Only downsides included the lack of 24 hour reception but this could be similar in a way to AirBnB properties. Check-in and key is obtained from the restaurant staff which we only saw in someone else's review. The email confirmation of booking should provide this information or it should be made clearer somewhere. There was also an issue with the hot water in the bathroom sink. The tap suddenly gets very hot at random times which resulted in my sister getting burned. If they were to fix this, it would be safer for people! When we were checking out at 11am, there was no one to speak to about this as the restaurant was closed (we dropped the keys in the letterbox as advised).