Marriott's Aruba Surf Club

Beautiful resort. The rooms were spacious and comfortable. No daily housekeeping which seems a bit ridiculous for how much this resort costs. Once every 4 days. With family that’s borderline insulting. Speaking of insulting, the front desk to their staff around the pool area were the rudest people you would ever want to see. I was here 20 years ago and our memory was that the whole island was filled with the nicest people. Not so anymore at all! The staff around the pool acted like mall tents cops. They basically harasses my young daughter on multiple days. Rude isn’t even close to the word to describe their attitude. The one in particular was named Mavis and she followed my daughter around harassing her till I showed up and told her I was going to report her. She said go ahead and try. The chair situation was so stressful and getting up to Reece a chair was annoying as hell since we thought we were on vacation. In general food was overpriced and limited options staff was beyond rude and I believe that the people working there just don’t care and completely hate the guests. Nice recipe for a 6k dollar week for the rooms. Never again will we come here. Period. My advise, try anywhere else just not the Marriott surf club.

Was a zoo! Rooms smelly, very dated, stained carpets. Was put in wrong building, definitely would not go back again. I am an owner of MVC and did not like this place at all. Good luck getting a beach chair or pool chair unless you like waking up at 5am in vacation for a pool chair and 7am for a beach chair to which is so overcrowded, you are literally on top of each other- and you still have to pay to book. Most of them are gone at 7am. It’s the most ridiculous thing I ever encountered.

The way they tell you it’s ocean view is actually not ocean view. Only a very tiny portion of the view is ocean. Vast of it is the swimming pool. Very deceiving description. The room is clean but need some updating. This place is not what I am expecting coming from a 5 hours flight.

We stayed from 4-11 November 2024 and absolutely Loved It! The resort is Awesome and accommodating, but we rented a car and touched almost every part of the island, hitting local beaches and restaurants. We loved it so much that we purchased Marriott Aruba Surf Club with guaranteed 2BR and 2BA each year for a week; guaranteed accommodation here forward. We got lucky and was able to get a small studio suite and locked it in which got us accomodations to Aruba which is Always Non-Available on the Marriott Vacation Club Site. The locals are the friendliest people on earth and remind us of being in Europe based on kindness. It is a must-visit, to say the least, and get a local tour 4-hour tour to ensure you see all the key sites with narration. Take a ATV tour of the remote beaches and you will see it all. v/r, Dr. & Mrs. King

Such a shame. I’m an owner here and have not been here in a few years since we moved to Phoenix. We were so exited to come back. The resort has changed. We ice has changed. I will be selling when I get back. Just not worth it anymore. No wristbands (sold out supposedly ). Sent me to the Ocean Club to buy some and said they could activate them but ocean club said no chips have changed and they would not sell us one. Old and terrible room. Pallapa reservations changes, overcrowded, over priced. AC turns off when there is no motion so your roast at. Night. Never again. Use to be our favorite place to come not any more.

We have been owners at the Surf Club since 2003, and have seen many changes. I like the towel system, it made getting beach towels easier and convenient. The main issue the Marriott has is the beach palapas. I do agree with the other review saying that owners should have 1st choice. We would have to go online at exactly 5:30pm in hopes of being the fastest by clicking on the palapa that you want. We rented beach chairs from the vendors in the front row on the beach they charge $50 for 4 lounges and an umbrella. Although, we paid $60/day. I’m guessing the worker at the stand took the extra $10 for himself. We will never go during Easter break again, it was just way too crowded for us. The guests during that time were nasty to the staff and complaining about everything. The staff at the Surf Club were friendly and accommodating. The rooms are dated with many upgrades coming, as they will be renovating the Lighthouse Villas this year. Very excited for that. Still a great family destination being super safe and amazing restaurants!