Bohol Casa Nino Alona Resort

The location is perfect in the center of Panglao town. There is cleaning service in the room and the personnel is available 24 hours per day

Pros: -Beautiful swimming pool w/lifeguard -clean room -Gugma Restaurant serves delicious food -friendly staff except for that one female front desk in the morning as well as the no show manager Cons: -Misleading Information and must be updated! The ad shows that the hotel has all the amenities that we looked for are wifi/wired internet in the rooms, swimming pool and few steps from the beach but it's not. We checked in late at night and the location is far from the beach, wifi is available at their Gazebo or lobby area with mosquitos. -There are 2 different hotel branches, one is few steps from Alona beach proper with wifi in the rooms but no pool and the other one is their 2nd newer branch which is 1 tuktuk ride away from Alona beach proper no wifi in the rooms, wired internet isn't working but with swimming pool. -I was upfront to the hotelier that I travel for work and measure and need all those amenities that were stated on the website, but the remedy they kept insisting is to move us to their other branch which is older, no pool with wifi in the room as they do not have the wifi nor wired internet in their room at their 2nd hotel and that we can just go their in the morning to use their pool 🤣 -No one from the hotel apologize, not even a Manager's shadow reachout -Trip.com said sorry and provide compensation but it's not enough for the lost working hours due to the mosquito bites I had while I tried to work at the lobby but was not able to tolerate it as I am afraid of having Dengue, did not get anything from the hotel's management -tricycle/tuktuk will cost you 100 pesos per way PRICEY -we tried to walk to the beach as there is another route close to the 2nd hotel but the way is rocky and stairs were steep as it was meant for divers or island Hopper not the white ***** that were posted on the website -corkage fee so better to buy at the restaurant at the hotel or eat outside **AGAIN THERE ARE 2 DIFFERENT HOTEL BRANCH WITH DIFFERENT ADDRESSES AND AMENITIES, SO BE CAREFUL IN BOOKING ESPECIALLY IF YOU TRAVEL FOR WORK AND NEEDS WIFI IN THE ROOM.

Very good customer service.breapast need improve for foreign customer

so far ok.