Svetlana
February 5, 2025
I have read rave reviews about the Pulitzer Hotel, and I have written a rave review myself before.
But not this time.
In February 2025, I booked a room for 2 nights and it was a terrible experience.
I arrived at the hotel at 2:20 PM, yes, I know - check in is at 3:00 PM and I didn't mind waiting.
The receptionist offered to put my suitcase in the luggage room - I didn't understand why, because I only had to wait a few minutes. Well, OK. However, the receptionist began to rudely insist that I also put my handbag in the luggage room!
Finally, my room #311 was ready for check-in and I took the elevator up to it.
The bathroom smelled like sewage, the shower door did not close and water constantly flooded the floor.
The towels were very old and not fresh.
In general, the room was tired and stale.
Moreover, the excellent breakfasts at the hotel have become significantly worse, but have not become cheaper.
Disappointment!
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