Berkeley

Check carefully if your room is on the 6th floor, rooms on the 6th floor do not have elevator access, you have to carry all of your luggage to your room by the stairs. The rooms on the 6th floor also have a very low ceiling as shown in the picture. The water in the room was also heated very slowly. The receptionist promised us that they will swap our room with another one two days later when we checked in, saying that the room on the 6th floor was the only room they had, yet when we asked for that two days later, another receptionist said the hotel was fully booked and they could not offer us a change before we check out. I asked if there would be rooms available after people had checked out, and she said no. However, at night on the same day, when we asked a young male receptionist the same thing again, at first he said the hotel was fully booked but after a while he was kind enough to give us a room to change after listening to our problems in the room. The service attitude of the receptionist definitely needs to be improved except for the young male receptionist. Not a pleasant stay overall

Very good location for many restaurants and near to metro