Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 9, 2026
Yollandi
My friend and I truly enjoyed our stay here. The staff was friendly and helpful, the hotel was clean, and it has many well-maintained amenities. The pool view is amazing and features live music performances daily. We had dinner at the hotel restaurant on our first night, and the food was excellent. One of the best meals I've had in Brazil. The hotel itself is a stone's throw away from many bars, shops, and restaurants. I highly recommend it.
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Price per night from:AED 364
Posted on Jun 14, 2023
Guest User
Disappointed. I had already been to the hotel once before, but this time it was quite disappointing. Bad service at the pool, very inattentive staff, slow service. At the reception also another pity, very unprepared, lack of education and pride. There was a case where the hotel even apologized to our guests, and it was quite embarrassing. It is not worth the price it charges, nor does it reflect the Fasano brand that is stamped on the facade. To the Fasano Group, I suggest an intervention in the hotel in Rio, as it could tarnish its strong brand of luxury, good service and respect for the customer.
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Price per night from:AED 2,876
Posted on Apr 8, 2024|Executive Queen Apartment
Guest UserMy first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
Images below
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Price per night from:AED 311
Posted on Oct 20, 2025
CELESTIN R. A.
Great location, but several areas need improvement
Arosa Hotel has a great location, right in the heart of Lapa, close to many small local restaurants, bakeries, supermarkets, and various stores. It’s very easy to get around — in short, the location is excellent.
The rooms are spacious, which is definitely a plus. However, several aspects of the service could be improved.
Our check-in experience was particularly unpleasant. We were a group of four, and upon arrival, their system was down. Instead of offering a simple or practical solution, the receptionists — who were quite unfriendly and unhelpful — asked us to scan a QR code and complete a long online form. The form included a number of unnecessary questions, more than what one would typically be asked at immigration when entering Brazil.
Additionally, the internet did not work at all during our stay. While this didn’t seem to bother local guests, it was a real inconvenience for us as international visitors.
Lastly, while the hotel gives off a grand appearance at first glance, the overall structure could really use some updates and maintenance.
To sum up: great potential and excellent location, but the guest experience needs serious attention.
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Price per night from:AED 197
Posted on Feb 24, 2025|Suite with Double Bed
Guest UserReally lovely hotel in a nice part of Rio. Staff are really friendly and helpful, especially as I speak English and everyone else is speaking Portuguese. The room was lovely and clean and the cleaners came here everyday to freshen up the room, put fresh towels in the bathroom and change the sheets. The pool was lovely and very quiet which made the experience much better. I didn’t have breakfast at the hotel very much but the one day that I did, there was a good variety of food. Can’t fault this hotel, very pleasant and would definitely stay here again.
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Price per night from:AED 227
Posted on Jan 26, 2026
Anonymous User
I booked JW Marriott Copacabana because, surprisingly, the price wasn’t much higher than nearby 3–4 star hotels. The location is truly premium, right on Copacabana Beach and the rooftop overlooks the entire beach, which is a huge plus.
My room faced the inside of the building, so I had to keep the curtains closed the whole time for privacy, which made the room quite dark. That said, the room itself was spacious, clean, and comfortable.
Staff were generally nice, but everything felt quite slow check-in, check-out, room service requests, and even housekeeping. Breakfast was good in quality but exactly the same every day. Getting a table in the morning was also frustratingly slow; at one point around 10 people were waiting, and it took about 10 minutes just to be seated.
The rooftop views are amazing, but the design is honestly very awkward and outdated. The pool is at the back with almost no view, when it could easily have been a stunning infinity pool. The bar area felt cheap, and the thick glass panels and wide columns made it hard to enjoy the view or take good photos. The whole rooftop design felt very old-fashioned.
Overall, the hotel feels stuck in time. It’s a bit sad, because with such an incredible location, a modern renovation could easily make this one of the best hotels in the world. For the price I paid, I was still satisfied, but it definitely didn’t feel like a true luxury experience.
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Price per night from:AED 1,139
Posted on Nov 3, 2023|Deluxe Double Room
Guest UserIt was my first hotel stay, I was treated very well from start to finish. The facilities are super new and timeless. The gardens are very beautiful, everything is very well looked after.
The food is impeccable, the staff make you feel at home. I highly recommend it.
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Price per night from:AED 253
Posted on Dec 27, 2023|Deluxe Queen Room
Guest UserThis property has the potential to be amazing, but it needs a few key updates. The location is fabulous, the staff is excellent, and the restaurant is great both in terms of service and food quality.
The room was spacious, and the balcony was unbeatable. If you only speak English, you can get by staying here because all of the staff speak excellent English. We encountered a problem when the showerhead broke off, but the repairman came reasonably quickly to replace it, and he was very polite and not disruptive. We ordered room service, and Dom Rio, the hotel’s restaurant, delivered it quickly. I had the filet which was cooked properly to the correct temperature (medium rare). My fiancé had the alfredo pasta which she liked a lot. The breakfast had a huge selection, and everything tasted good.
The only thing keeping this hotel from earning top marks is the general state of much of the decor in the rooms. The curtains look shabby and dirty from moisture, and the wood of the cabinets is warped also. It is very hard to maintain a room that is constantly exposed to salt water and ocean breeze, but the materials chosen have not stood up to age.
I would recommend staying here if you are interested in staying in Barra at a nice but reasonably priced hotel, but don’t expect the finest luxury. Expect a very large, fairly clean room with a comfortable bed and an amazing view.
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Price per night from:AED 269
Posted on Jun 27, 2024|Standard Double Room
Sarahlou1975Really lovely hotel in a great location. Place was very clean. The staff were all very friendly and the service was excellent. The food was also very nice. I thoroughly enjoyed my stay here and would recommend to others.
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Price per night from:AED 558
Posted on Nov 22, 2024|Executive Suite, 2 Twin Beds
Iza M.Rainbow
I’d describe this hotel as utilitarian. No decor or warmth at all. The common areas are spacious and quite bare.Table and chairs at the restaurant are plain brown wood, The lobby is sparsely furnished with some worn , drab and very uncomfortable seats. Bathrooms are the same. Just the very bare essentials, not even a box of tissue paper ( and thin toilet paper) We travelled long hours, arrived at 22:00 looking forward to a good shower …not to be. We were up for a bad start. There was just a trickle of water not enough to bathe or properly brush teeth either. That could have been a whole area problem as we were told that water pressure can sometimes drop in some areas of the city. We changed rooms , water pressure wasn’t much better the next day either, the water flow improved just a little and remained as such the whole week. We had paid for 5 nights and ended up staying as the city was packed that week . To go looking for another hotel during the G20 summit which Rio was hosting that week of November 2024 would not be an easy task.
On the positive side, staff was pleasant and accommodating, bed was comfortable and from our perspective, the breakfast buffet was the best feature of this hotel offering abundant variety of food to meet all tastes- cereal, fruits and cheeses, cold cuts, several hot savory breakfast dishes - incl. some Brazilian regional dishes as well, a huge selection of breads, cakes, good coffee, and more. Very satisfying. Including breakfast in the booking is highly recommended.
The good fare offered at the hotel at lunch and dinner not good at all. However, there are also three of four restaurants lined up on a small stretch within 5 min walking distance of the hotel- one of them is a very good authentic European Portuguese cuisine and wine. Aprox. US$ 52 for a meal for two. On the same cluster of shops there is a well established Brazilian cuisine restaurant with a good menu where one can eat well for anything between US$ 12 to US$ 15 and a steak house similar to the Australian Outback steak house.
There are also other eateries snd convenience shops, a pharmacy on the same stretch ( 5 min walk ffrom the hotel) including a 24 hr laundromat where one can expect to wash and dry a load for about
US$ 7.
As for location, this hotel is not close to the most well known districts of Rio - places like Copacabana, Ipanema , Leblon - but Barra da Tijuca is a special area in itself and arguably has the best beach in town. The hotel is just a 10 - 15 min taxi ride to Barra Shopping- the largest and best shopping mall in the whole state of Rio de Janeiro where one can find anything, including restaurants (recommend trying Jappa all you can eat Japanese food spread for US$ 26 as in Nov 2024).
On the whole , when compared with the fashionable and pricey districts of Copacabana , Ipanema Leblon this hotel is good value for money . I’d stay there again if they fixed the shower situation b’cause this feature matters for me.
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Price per night from:AED 196