Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 25, 2024
ticoeur090
On m'a demandé une bonne dizaine de fois si j'étais cliente de l'hôtel car c'était pendant le festival du film. J'avais l'impression de les déranger car j'étais là en simple cliente et non comme invitée du festival. Ou ma tête ne devait pas leur revenir... Quand on paie un hôtel 2 fois plus cher qu'en temps normal à cause de ce festival et qu'on a l'impression d'être un intrus constamment epié... on se dit que l'hôtel n'avait qu'à fermer ses portes aux ”simples” clients pour l'occasion.
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Price per night from:US$1,291
Posted on Jan 25, 2025
baraoGuild
**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
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Price per night from:US$362
Posted on May 1, 2025|Classic Room with Sea View
Guest UserWe stayed here for our honeymoon. The attentive staff, service, and the hotel's location and facilities helped us create wonderful memories.
We would like to stay here again when we are in San Sebastian.
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Price per night from:US$389
Posted on Oct 20, 2025|Standard Room
Shiow ChinLocation is a bit out of the city centre, but located in a peaceful area (contrastingly) next to a forest and a biotech hub. However, a bus stop a couple of minutes' walk from the hotel has a service that goes directly to the Boulevard located between the Old Town and the City Centre (85sen per trip or cheaper with the San Sebastian Card - available at the hotel) within 25 mins (or slightly longer with traffic).
My room was comfortable and clean, although it might be a bit tight for space with 2 people. Bed was comfortable with pillows of various firmness.
Bathroom was big and well-designed, although the shower and bath might be a bit tight for larger people. Shower pressure was excellent.
Tip: Open the drawer under the sink to dispose your garbage and recyclables.
Staff were all friendly, polite and helpful.
My only complaint is that my water was never refilled throughout my stay, but I admit I did not ask about it at the time.
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Posted on Nov 29, 2024|Superior Room
MgglA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
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Price per night from:US$299
Posted on Aug 18, 2024|Standard Twin Room
Guest UserIt's a little far from the old town, but you can walk or take a bus. The Basque train station is nearby, so it's convenient for going to the French Basque Country. There are shops and bakeries where you can buy fruit and drinks within a few minutes' walk.
The room was compact, but the bathroom was clean and comfortable.
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Price per night from:US$221
Posted on Nov 21, 2025
M. So
A boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
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Price per night from:US$404
Posted on Sep 11, 2025
Inwin
Genial. Nuevo y limpio. Habitación espaciosa y funcional. Tiene secador y jabones. Tiene café y té disponible tanto en la habitación como en el hall. Buena comunicación y fácil acceso. Al lado de la playa de Ondarreta.
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Price per night from:US$222
Posted on Jan 29, 2026
Guest User
The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
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Price per night from:US$180
Posted on Jun 30, 2025
Guest User
This hotel is adults only, which is great! There should be more like it. The location is fine, it’s in a quiet street, which feels far out the city, but it’s actually around the corner from the shops and cathedral and the beach. It’s about 20 mins walk from the old town, though.
The hotel has a trendy feel and is very ************ and inclusive, which is fantastic.
However the rooms are really small and there’s nowhere at all to put one’s toiletries in the bathroom: it could have been designed better. The balcony was huge and great, but without sun umbrella we couldn’t stay outside in the 30C heat. We found some maintenance issues: leaking tap, broken bathroom door, wonky TV set, but the rest was fine. Average, but cheaper than other hotels in the area.
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Price per night from:US$261