Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 8, 2026|Standard Room With 1 Super King Bed
ColinzailundunThe hotel is right next to the University of Liverpool, but it's a bit far from the city center, about a 5-minute taxi ride or a 20-minute walk. There aren't many shops around. The hotel itself is very new and the facilities are excellent. The front desk manager was very nice.
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Price per night from:VND 2,085,465
Posted on Jun 26, 2026
Guest UserReally comfy bed, plenty of pillows, complimentary slippers and robes. No air con (our trip was in the heatwave and it was 33 degrees) but a big fan. Went into the restaurant (seven seas? Seven Sisters?), waited awhile but wasn’t acknowledged, so left and went to the castaway bar for food instead. Location was fab! We were going to a gig at Anfield, took 45 mins to walk back. Reception staff were lovely and helpful
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Price per night from:VND 1,759,854
Posted on May 11, 2026
Guest UserThe hotel was ideally situated where we didn't have to walk far to the venues which were approx 6-10 minutes walk.
The hotel has a large underground car park that kept our car safe and secure, not many hotels have a bar and seating for guests which we thought was convenient, the room was modern, very clean and loved the high pressure shower that is adjustable, breakfast was lovely we prefer a full English with all the trimmings, though there is the continental option and as it was a buffet we ate as much as we pleased.
Lots of things to do and see in Liverpool and a large shopping centre that we discovered on our way back from the Cavern club and eateries on the dock side
All in all a brilliant first stay in this hotel and 2nd time in Liverpool...oh and a shout out to the receptionist who helped me with our parking, very patient.
We are planning our next stay at this hotel for the near future.
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Price per night from:VND 2,038,949
Posted on Feb 14, 2026|Family Room
Guest UserLocation is great. It’s across the road from the Albert docks. 1 minute’s walk. 🚶
Breakfast is great. Staff are efficient and helpful and check in was rapid. We had a great time.
The rooms are clean but grotty, they feel like too many stag or hen dos have been through the hotel. This is not the staffs fault, the shared space is lovely and has a good vibe. The rooms do have a working tv and great internet but are below standard to what I had expected of Ibis. 🛜
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Price per night from:VND 1,682,327
Posted on Apr 4, 2026
Anonymous User
I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
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Price per night from:VND 2,430,459
Posted on Nov 14, 2025
Guest User
Wonderful helpful staff, a lovely apartment overlooking the water and next door to the M&S arena.
Chloe was outstanding in her job by being caring and helpful.
Will definitely stay again👍
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Price per night from:VND 1,926,536
Posted on Nov 8, 2025
Charlie92
Location brilliant, check in smooth - however they shouldn’t be allowed to put people in rooms next door to loud building sites! We got no sleep whatsoever.
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Price per night from:VND 2,178,497
Posted on Oct 14, 2025
Guest User
The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
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Price per night from:VND 1,538,903
Posted on Aug 13, 2025
Jay-Pee
My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
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Price per night from:VND 1,395,479