The voco ST. JOHN'S SOLIHULL by IHG was recently renovated in 2025, making it a fantastic choice for those staying in Solihull. With Solihull just 800m away and Birmingham Airport only 6km away, transportation is very convenient. The nearby area boasts an abundance of attractions including Core Theatre, Jubilee Church Solihull Office and Solihull Metropolitan Borough Council. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Solihull hotel provides parking on site. Guests tell us the location of this hotel is fantastic.
"We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time.
So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus.
The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected.
However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types."