Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:TWD 13,506
Posted on Jan 24, 2026|[Club Lounge Access]Gahama Tower (Japanese-Western Style) 3-9F
Cheung Ho LingWhile not cheap, the quality of the room, half-board dining, and hotel facilities met expectations for the price. The room was perfect, featuring a walk-in closet, a living room with sea views, a private hot spring bath, a Japanese-style room, and a bedroom. The dinner quality was excellent, and we were served by staff who spoke Chinese, so the meal explanations were very detailed. For breakfast, we had to take a golf cart to a sister hotel next door, which was a minor inconvenience, but the food quality was still good. The only area for improvement was the hotel's pick-up and drop-off service. Unlike traditional onsen hotels, the staff didn't help us with our luggage to the car or put it in the trunk, nor did they help clean our car's rearview mirrors (I'm not sure why, but after spending a night in the outdoor parking lot, the rearview mirrors were quite dirty). This was the only minor drawback in an otherwise almost perfect stay.
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Price per night from:TWD 8,897
Posted on Feb 19, 2026
CHU TONG SENG
The hotel has a great location, right across from the landmark Umi Jigoku (Sea Hell) attraction, and next to a large supermarket. We stayed in a one-night stay with two meals included, and the menu was extensive and delicious – definitely worth trying. The biggest downside of the hotel is the early check-in; we had to leave by 10:00 AM, which was very rushed! Also, the onsen (hot spring) was a bit small, and it was too hot in the open air. There wasn't a proper Japanese garden; it was just the rooms and the onsen, which lacked a certain ambiance.
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Price per night from:TWD 2,944
Posted on Feb 16, 2026
Guest User
Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.
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Price per night from:TWD 10,765
Posted on May 29, 2026
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night from:TWD 590
Posted on Sep 20, 2024
Sarah H.
Beautiful hotel located in a very peaceful and green area with magnificent views of the mountains and smoke from hot springs. The hotel itself has hot springs and baths in a lovely garden. Very nice and spacious room with lots of toiletries available downstairs. Within walking distance of the 7 hells of Beppu.
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Price per night from:TWD 2,727
Posted on Oct 31, 2025|Dormitory Japanese-Style Room for Men Only
Moon RockThe staff is friendly and speaks English well; the place is quiet and cozy, and the location is perfect. It’s almost a distance to Beppu tourist attractions, especially the Beppu tower and Beppu JR stations. The hostel is also located near the port area, where you can relax and take a break.
The hostel also has a cafe, a spacious kitchen, and an artificial hot spring. Although some amenities are not included, you have to purchase them at the front desk, the accommodation cost is relatively cheap, so that’s okay. It's a good thing I have my own towels and other amenities.
I will definitely be back here when I return.
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Price per night from:TWD 712
Posted on May 11, 2025
Abby Kimm
It's a capsule hotel. The only downside was the lack of a proper door separating the restrooms from the sleeping capsules, making it easy to be woken up. However, the staff were incredibly thorough and helpful when explaining all the necessary information for the stay.
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Price per night from:TWD 505
Posted on Sep 3, 2025
Tengqisizhi
Kannawa is close to many attractions, and the owners are friendly. Translation software made communication smooth, and I confirmed my dining and check-out times upon arrival. The rooms were clean and quiet, and the open-air baths were practically like having your own private bath during off-peak hours. The area was safe at night, and you could freely wander around Kannawa. I visited Beppu's eight hot springs and seven hells, and around 11 PM, I also went to the nearby Kura Onsen. Since Kura was deserted at night, I essentially had it all to myself. The meal includes the hell bath, so you don't need to eat there repeatedly. Providing a menu would be even better.
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Price per night from:TWD 2,052
Posted on Nov 14, 2023|Regular, Japanese-Style with Bath
Guest UserIt is an old ryokan.
The bathroom also needs to be equipped with hot and cold water.
The size of the room is satisfactory.
It's very cold, but you can control the heater.
Although it is a weekend, the price is too expensive and you have to pay a 1000 yen hot spring tax even if you do not use the hot spring when you check out.
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Price per night from:TWD 1,109