Harris Hotel & Convention Serpong sits in the heart of Serpong’s central business district, placing guests right at the centre of the action with direct access to Summarecon Mall Serpong, vibrant dining options, lifestyle hubs, and nearby leisure destinations. Well connected through major toll roads linking Greater Jakarta and surrounding cities, the hotel offers an easy arrival for business trips or weekend escapes. A stay here means being close to everything—dynamic, convenient, and simply seamless. Featuring 282 thoughtfully designed rooms, from modern Harris rooms to spacious suites, Harris Serpong offers a refreshing retreat for every stay. As one of the latest-generation Harris properties, the hotel reflects the brand’s on-the-move spirit through #BalanceAtHARRIS, crafted for blended travellers who seek comfort, ease, and well-being in one place. True to the #LivingInBalance experience, Harris Serpong features facilities that keep your days lively, easy, and well-rounded. Start with a hearty breakfast at Lemon Basil & Co., recharge with a mid-day coffee, and wind down with a signature drink. ASR members enjoy added privilege at Prive Club, an exclusive yet relaxed executive lounge. Stay active at the Fit Zone, take a refreshing swim or lift some weights, or host productive meetings and joyful celebrations in flexible meeting rooms and the ballroom. Whether for work or leisure, Harris Serpong brings balance, warmth, and a vibrant stay for every guest.
"The hotel is new and conveniently located near a department store; you can walk directly from the mall into the hotel.
The room was clean with a beautiful design. The water pressure in the bathroom was a bit low. Bathroom amenities included a toothbrush, shower cap, cotton buds, comb, and tissues. The tissues were a bit too thin, tearing and leaving bits behind when wet.
The staff provided excellent service and were very helpful. I would definitely stay here again because of the clean rooms and good service.
However, the breakfast wasn't quite to my liking. It wasn't as varied as other hotels, and it got quite crowded.
The food options included Indonesian dishes, dim sum, salads, and hot dishes (various egg preparations). You could order from the counter. There were also vegetable salads, cheese, fruits, and bread, but the variety still didn't match other hotels.
For those who don't eat beef, there was fried chicken and fried fish available as morning protein, but these were mostly batter and deep-fried. The chicken dish was more in the Indonesian style.
The noodles offered did not come with real meat toppings, but rather processed items like crab sticks, processed squid tubes, and meat balls. It would be much better if they offered real meat such as chicken or seafood instead."