Oakwood Cameron Highlands is positioned as the premier Cameron Highland accommodation option, offering a sophisticated highland resort residence and a refined escape in Tanah Rata, Pahang. It masterfully blends the generous, spacious comfort of apartment living with the impeccable, personalised service of a premium hotel. Its strategic location amidst the lush, cool-climate mountains, overlooking the Sultan Ahmad Shah Golf Club, guarantees guests a distinguished and tranquil stay, far removed from the tropical heat of the lowlands.
"I feel that the price of RM350 per night for a standard room is slightly high considering the facilities provided. There are a few areas that could be improved.
Firstly, the room does not have air conditioning, which makes it quite warm and uncomfortable at night when the sliding door is closed. Opening the door helps with airflow, but it allows insects to enter the room. It would be helpful if the hotel could install a net on the sliding door, especially if there are NO plans to add air conditioning in the future. Additionally, the room lacks proper ventilation, as there is no blower available to improve air circulation. Another point to note is that Netflix services are not provided in the room, which may be a drawback for guests looking for in-room entertainment.
On a positive note, the hotel offers complimentary breakfast for children under 12, which is a great value. The breakfast selection was enjoyable and the kitchen team deserves recognition for their good work. Furthermore, guests can request a late check-out on weekdays, subject to availability. While this is a nice gesture, the extension is only until 1:00 PM.
Overall, the hotel has its strengths, particularly in hospitality and dining, but there is room for improvement in terms of room comfort and amenities to better match the pricing and star rating of the hotel."