Hotel Khamsum

While I usually don't share such reviews but the stay here was frankly disappointing. Maybe due to the off season the staff were also not on their toes but after we had travelled from Thimphu that morning and hiked to the Tiger's Nest as well, we were in need of a comfortable stay but we got something that was less comfortable and surely can be better imo. The room we were given was ok but cold and the room had a blower which was noisy and also took time to heat the room. Then the wooden cupboard was squeaky and making noise everytime we opened it. The toilet seat was broken in the initial room 200 something we were at. And the nightmare that was the bathroom geyser. As we had travelled and hiked, both me and my friend were looking for a hot bath but after waiting for almost half an hour the water was still cold and the staff was called twice and they responded the same, wait for sometime. And even after 1 hour when the water was not warm, we called again and asked them to come again and check themselves. After which they changed our room in the same floor with a working geyser for hot water and mind you it was already dark by then around 6,7 PM. Also the room we were shifted to had a balcony unlike the previous room, so I was wondering if there was a room available with a working geyser and a balcony, why wouldn't the staff give that room in the first place to the customers who have already booked and paid. The pillow cover was also stained and the water used to clog in the basin after using it for a while making water splash. The food was vegetarian and also disappointing. My roommate mentioned that his food was too salty and the egg biryani I ordered for dinner was also not upto the mark leaving me to eat just a little for the sake of it. The breakfast was also the same quality as all things above except the fruits which was nice and fresh. The staff mentioned that we will be given set breakfast but that included poha and fried rice and no bread and butter or jam, which another staff mentioned we could eat as it was in the buffet. So maybe there might have been a miscommunication too on that which is understandable. All in all, nothing against Hotel Khamsum but I surely did expect better. Maybe it's also the tiring day we had that made us more anxious but hoping for a better experience for others.

Great stay in affordable price with top notch amenities n decent breakfast. Located nearby paro town centre. Highly recommended

I recently visited Bhutan and it was an unforgettable experience! From the moment I arrived, the staff were incredibly welcoming and attentive, making me feel right at home. The location itself is stunning, offering breathtaking views and a serene atmosphere that is perfect for relaxation. The accommodations were top-notch, with comfortable beds, spotless rooms, and all the amenities one could need.

Good hospitality staff is well mannered neat and clean food is good shopping is near by rate also is very good comparing to other hotels

The hotel is good, with decent rooms and clean washrooms. Our room was with attached balcony, and provided good view of the paro river. Food was okay and only vegetarian options were available. The location is good with easy access to paro market at walkable distance.

We, a family of 6, 2 senior citizens, 2 adults, 1 9 yr kid and 1 infant stayed in khamsum thimpu and khamsum paro in april 2024 end. Their manager mrs. Usmita was very cordial during our stay. The rooms given to us were fantastic. Being a veg hotel, amazing jain food was easily available at their restaurant. For a few local dishes, mars usmita actually went out of the menu and made us enjoy the delicacies. (for jains like me, there is a veg cafe named mountain cafe, very close by at both places which even has a jain / vegan menu) mrs usmita helped arrange for one of the best hot stone baths in paro for all of us. My 9 year kid too enjoyed it a lot. Absolute value for money hotel. A must book place for jain, vegan and vegetarian travellers.