Best Pasay Hotels

I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

Customer service A- OK❣️It makes me proud to be a Filipino. ✅ I didn’t felt any indifference in the way they treat their guests, whether it be locals, foreigners, tall, really really tall, short, 😅, etc. Their staff ate kind and accommodating. ✅ The room is clean, tidy, and safe. I bet Japanese people would really like it here. ✅ Service at its finest❣️ So when you come to Manila and need a place to stay near the airport (from Terminal 3), consider staying here. Staying in a foreign land for so long made me forget how Filipinos are really kind and warm, and this place made that evident to me and how I’ve been missing these attributes. Not only does it remind foreigners, but also fellow Filipinos, how even small warm and kind gesture, where customers’ needs are treated with care, can make such a huge impact to someone and make their day special and memorable. One that’s worth the treasure. Grateful!

My sister and I booked a 1-night stay from December 31 to January 1, but we didn't receive the room we reserved. Although we had a room with a window, it lacked a city view. Additionally, the pool area was not as spacious as expected, and there was no rooftop or overlooking area for the fireworks display. The hotel offers a generous breakfast selection, though there can be long queues, especially during holidays or peak seasons. Its proximity to the airport makes it highly recommended for travelers with early flights. Overall, we found the experience satisfactory and might consider staying at this hotel again in the future.

The room is too small, the environment is good

This is a guesthouse. Unlike a hotel, there is no service, you are simply given a key to the ”apartment”, and like in an American film, you check into a small room with beds. Moderately clean, we did not see cockroaches, no soap, no toothbrushes, there is toilet paper and two towels. The room stank of some kind of chemicals, there was no desire to stay there for a long time. To spend the night before a flight - ok. Of the pluses - right next to the airport, and the area where the building is located is very beautiful. We walked along the street - saw many very cool fashionable hotels, a beautiful church and a feeling of luxury in the middle of Manila. It was even sadder to return to this ”Papa Carlo's closet”. A big minus is the noise from the street. We did not manage to sleep well, all night cars with flashing lights and a characteristic sound drove under the windows. In general, Manila is Manila.

Very satisfied here even if I booked this outside the country for my mum, my sis and my nephew but I can really say and have seen everytime I do vc to them that they're very comfortable with their stay. And the one who entertained was so kind, not sure if it was the owner of the care taker cause I wasn't the one who's there but they said the accommodate them so well. Would probably recommend this condotel to anyone who's looking for a place to stay😊

the host was supportive to all our needs

The hotel is in a residential area, and the deluxe rooms are called deluxe. They have only one bed, one chair, and a small table. There are no sanitary products in the bathroom, and the public areas are piled with debris.