Pet friendly Hotels Perugia

Just returned for 4 nights at this lovely hotel after its long renovation. I was traveling with my wife and adult daughter and we had two rooms. We booked our rooms through Amex fine hotel and resorts which included free breakfast and room upgrade. I had booked executive room for my daughter and her upgrade was to a slightly higher category room with a small viewing room up a flight of stairs. Our room was a deluxe suite and we were given a patio suite as an upgrade. The rooms were both very nice. Our suite was huge with small patio and very nice bedroom and living room. The decorations were lovely. The biggest issue of the room was the air conditioning. During our visit it was quite hot and the a/c in our suite room could not cool the room to a comfortable level. The manager of the hotel was very apologetic and brought us a fan to help and assured us they would address the issue after we left for future guests but the lowest we could get the room at night was 76 to 77 degrees which was too hot for us to sleep. My daughter’s room cooled to about 70 her room was better in that regard. Additionally I found the mattress to be too firm but my wife and daughter felt it to be comfortable. Other positives were the staff were all friendly and the manager really tried to help make our stay enjoyable. The grounds were lovely and the pool was the perfect temperature. We had breakfast every day which was nice but not quite to the level I expected given the cost of the rooms but still very good. Dinner by the pool was very good with excellent pizza and pasta. We also had dinner at Cedri which was a big disappointment. We did the chef tasting meal for 155 euros per person. The dinner service was quite slow with meal taking almost 3.5 hours. The food had a few good courses but several courses were not very good. They did have an excellent wine list at reasonable choices. For the price and service at Cedri I would not recommend eating there. Overall, the resort is lovely and a beautiful setting. Had the air conditioning worked I would have enjoyed our stay but 4 sleepless nights in the heat really put a damper on our experience. If you could be confident the air conditioning was fixed I would not hesitate to recommend this resort. Given the managers eagerness to make guests happy, I think he will get it working and maybe with more time and training Cedri will improve. The area of Umbria is quite lovely and the hotel is a good base to explore perugia, Assisi, Spello etc. Don’t miss having dinner at Lillo Tatini in Panicale. It is close by and a great experience.

The hotel is conveniently located in the city center. My room was small, but cosy. There is a decent pool with wet and finnish sauna. The breakfast service needs improvement, as well as cleaning.

The only lack of a point is actually because of myself, I don’t know that Perugia is a mountain city at all. I thought it was easy to walk from the train station to the hotel, but who knows that it was a steep slope, it was instant petrochemical, and the perseverance family pulled the box up the mountain, definitely more energy than jumping the grass. The hotel has an elevator up the mountain for 5m, which is very convenient. Breakfast is also very rich. Mind if you don't mind, the bus or mini subway can be.

First the positives......location. Now the negatives... Avoid Room 50 llike the plague. We had booked a superior double room and were pleasantly surprised to be allocated Room 50 with all it's grandeur, until that is one of us went to the shower. Only to find that the bathroom flooded to almost Biblical proportions !!! No amount of trying to mop up the water with spare towels worked. Response from the Front of House member of staff was to provide more towels, and an explanation of how a previous guest had accidentally broken one of the glass panes in the shower screen (which given it's appearance and condition had clearly been there for a good twenty years or more) which he claimed had been repaired,but that the problem persisted and that staff were aware of this.!!! His solution to the issue was to say ”I can't do anything now,we'll deal with it tomorrow” Our reply was that this situation was unacceptable and could we please be moved to another room. Reluctantly he agreed to our request and allocated us Room122. We had booked for three nights, for the remainder of our stay we had quite a frosty reception every time we encountered the said member of staff. On checking out and paying the bill with a credit card a most unusual thing happened. The Front of House staff member on duty that morning asked for payment of the City Tourist Tax in cash. In all our years of travelling in Europe and paying various city taxes we have never been asked for cash payment when using cards.Hmmm? La Rosetta did not live up to expectations, breakfast was average and the coffee from the machine was dreadful. Italian guests must be appalled with it. We wished we had stuck with our first initial choice and gone with La Fortuna around the corner.

The hotel is located in a very old building but has been very nicely modernised. It enjoys a fabulous location very close to the centre but tucked away down a quiet street ensuring a good night's sleep. Our room had clearly been recently refurbished, looked modern & smart and was very comfortable. The bathroom was new and very high quality with our only minor quibble being the lack of anywhere to hang clothes. The building also has lovely roof terrace on the 4th floor & an indoor sitting/reading room on the 3rd floor. Finally, all the staff were superb, really friendly & helpful, which ensured we had an excellent stay. Highly recommend.

I stayed for Umbria jazz and was amazing all the staff..the room...faboulus breakfast...so clean so quiet!! There a plus ..the bus that tales you for free to Santa Giuliana Arena for concerts and back every hour from 5 p.m. and back every hour too..in the same plaza you take the elevator for center so this bus is a great great thing!! So nice!!!

I was recently at guest at the Plaza Hotel and I would like to let everyone know about the exceptional customer service I received from Marta. I was staying with a large group, but had to return to Canada earlier than my group by myself. Marta was kind enough to find a bus that would take me to the airport with no transfers. I was nervous about finding the bus terminal so Marta took me to the bus terminal in her own car so that I could see where it was, know how much it would cost me by taxi and showed me exactly where my bus would be. I was so relieved! When I was unable to purchase a ticket in person, Marta helped me purchase a ticket online. I don’t know what I would have done without her help! When I returned to Canada, Marta, sent me a lovely e-mail making sure that I got home ok. Marta went above and beyond to make me feel less anxious about my journey to the airport. Her patience and kindness was greatly appreciated. She was incredibly helpful and I will always look fondly on my stay at the Plaza because of her! ~M. Honsinger

we booked a room with just little notice: but everything was just perfect. It was quite a challange to reach the destination as we missed the first turn, but there are visible indications along the route. The hotel offers free parking within the area. Staff is very kind and welcoming; check in was quick and smooth. Rooms are very comfortable and quite big very clean and comfortable. Tea set at your disposal was very appreciated. The bed was very very comfortable Bathroom quite big and very clean, fluffy towels! We stayed for dinner as well: it offers a nice chioce of dishes everything was very well cooked and presented; staff very careful and nice.

In generale la struttura è un buon tre stelle. È a tema cioccolato, per cui nella Hall c'è uno store dedicato. Le camere hanno uno stile meno moderno, ma sono molto pulite. La mia camera tra l'altro aveva il parquet. Al 5o piano, oltre al ristorante, c'è una piscina e un solarium con lettini ed ombrelloni a disposizione.  Ottima la colazione...Tanta varietà di dolci e buona anche la parte salata.  Ottima anche l'organizzazione. Causa covid il buffet non è libero ma ti servono loro e, nonostante l'albergo fosse veramente pieno, tutto scorreva senza intoppi.  Lo staff tutto molto cortese, ma un ringraziamento particolare va alla ragazza bionda che serviva ai tavoli e che credo gestisse tutta la sala... Tanta professionalità e gentilezza. La location non è super centrale ma di fronte all'hotel c'è una fermata degli autobus, e con la macchina sono 5 minuti per raggiungere il centro.. A piedi non credo sia impossibile ma non ho provato, anche perché Perugia è una città che si sviluppa in altezza. Il parcheggio non è custodito, ma ci sono dei posti auto a disposizione degli ospiti. La zona è un po' infelice perché nei dintorni non c'è nulla, nemmeno per fare una passeggiata la sera. 

Comfortable parking, comfortable bed, excellent shower, air-frokost and discrete. A little old but functional hotel for business. A bottle of water and snack at the start, very appreciated.