Petaling Jaya Hotels with Airport pickup service

I am writing to provide feedback following my recent stay at your hotel. Unfortunately, my experience was not up to the standard I had expected. Firstly, the room lacked towels upon my arrival, and I had to call housekeeping to have them sent. This was also happened during my last stays. Additionally, I found that the minibar was not stocked, which I initially addressed by calling reception to request a room change. I was told that instead of moving rooms, housekeeping would send a minibar to my room, but this was not an ideal solution. Furthermore, I noticed that the area around the minibar cabinet had not been properly cleaned, which was disappointing given the otherwise high standards of the hotel. I hope this feedback will be taken into consideration to improve the overall guest experience.

It’s our repeated stay at One world., 2-3times/year we come KL. This trip we were given level 9, the room is clean and housekeeping team does a fantastic job. For Breakfast, slight change in the orientation of the food section. Food quality as good as before. We will come back again end Jan for another stay.

Friendly and helpful staffs providing good service. We always enjoy staying in this hotel. Looking forward for more variety of dishes to be served in the executive lounge for my next stay.

The hotel room was spacious and comfortable, clean and tidy, with very friendly and helpful customer service. I liked how spacious it was, and the amenities were plentiful—even bathrobes were provided, which many hotels no longer offer. There was also a beautiful infinity pool, and it was very relaxing to sit there and enjoy a drink. It’s a pity we only stayed for two days. Being far from the city center was actually a plus. Just a 10-minute walk away is the largest mall, 1 Utama. There are plenty of basic facilities, so no need to worry about going hungry—lots of great restaurants—and there’s no shortage of places to explore. The hotel’s buffet breakfast was decent—not bad at all. If you’re looking for a short getaway, it’s a great choice. I would definitely return. For the price and value, it’s well worth it!

Hotel is strategic location plus connected with shopping mall. Easy to explore food and find entertainment at nights such as karaoke. Cleanliness of room and pool is tiptop. The only thing is interior wise tv room feels like living in the 90s. But overall is nice hotel to stay in for short vacay in town.

My stay here has been a relaxing one. Location, customer service and parking were very convenient. I was offered clean rooms with attentive staffs from reception to my 5 days stay at Dorsett Grand Subang. I will be back again.

Everything was nice. The bed was big and comfortable. Toilet was spacious and very clean. Room service was very prompt. Breakfast spread was amazing and delicious. Only drawback was that its almost the same varieties every day. By the 2nd day the excitement dies down.Infinity pool was nice but is very small but gym is good. Looking forward to the next stay. Beautiful view of all the skyscrapers from the hotel from all angles

Reception is obvious leak of manpower. No interaction from reception when check in. Cleanliness is ok but qualities for room amenities need improve such as towels and boiling kettle. Seem not clean enough. Hotel location is depend your visit purpose. For me is fine and lots of restaurants in the same development project. View of room is good with nice view facing The curve. Room is spacious for the price offered.

Nice place to stay. The room is clean. Very convenient place to go around. Price is reasonable. Quiet and comfortable to sleep 😴 💤 Overall rate 8/10

friendly staffs, facilities are well maintained, high floor studio with unblocked view is nice, there are a lot good food and massage place nearby, downstair is a big mall, so you can get what you need without walking our from the building, highly recommend!