Find 4-Star Hotels in Phan Thiet

The room matched the photos, but it had a mouldy smell. I arrived at 3am, exhausted, and didn't have time to inform the resort as I had to leave early in the morning. Despite setting the air conditioning to 18 degrees, the room remained hot and humid, making it uncomfortable. When I spoke to the staff the next day, they attributed the smell to the room lacking windows. However, the room does have windows, and regardless, it shouldn't smell mouldy. Security was satisfactory, but I believe they should be paid more. When the security personnel helped with my luggage, they lingered, seemingly expecting a tip. This made me feel uncomfortable and harassed, which detracted from my overall experience.

A very pleasant hotel in Mui Ne, perfect service, the scenery is as shown in the picture, the original picture without filter, recommended to friends who pay attention to Mui Ne. There are food and drinks near the hotel. If you want to go further, you can also rent a motorcycle, about 50 for a day and a night is enough.

Good resort, central location, swimmable beach, friendly and enthusiastic staff. Some of the equipment in the room is old and needs to be replaced.

Resort itself is great, however there is not much to see or do in the area. Brilliant for a quite get away where you lay by the pool and beach. Service was great, all areas were clean and staff were friendly

+ + + the hotel staff is very friendly. This is one of the best aspects of the hotel. The quality of room cleaning is 4 out of 5. In the last two days of our stay, the room was cleaned at around 4 pm, which is not convenient. The hotel grounds are well-groomed, but the water bodies need improvement. The breakfast is normal but without much variation from day to day. You can punish things for chips, but only 2 per day. This is a nice bonus, although it is not very convenient to wash two things at a time and resent someone else's things being washed first. We were on vacation as a family. - - - the hotel is located in an undeveloped area. The big minus is garbage. As soon as you leave the hotel, garbage is everywhere. The same problem is on the hotel beach. The hotel employees systematically clean the area of ​​the hotel beach, but the dirt and garbage that is immediately outside the hotel still ends up on the beach and in the water. The hotel administration should solve the causes of this problem, and not just deal with its consequences, which do not stop. That's why I give 2 out of 5 for cleanliness. Cleanliness in the hotel - dirt on the sea. But guests go to the sea first of all! There are swimming pools and clean rooms all over the world. The sea and the beach are the main thing! Another minus is that there are no entertainments and activities in the hotel. The only entertainment was the New Year's show, which made a positive impression, we were lucky that we caught it, because we left the hotel on January 29. All other days - no entertainment. There is no transfer to the city. Despite the fact that there is nothing to entertain in the hotel, the issue of a free transfer to the nearest city has not been resolved. You have to get there yourself by bus (which is very inconvenient) or by taxi, which is relatively expensive. The minibar in the rooms is paid, water is free. If you bring a bottle of water from the room to the restaurant, they will count it and ask you to pay at the restaurant price. Also, if you buy a drink outside the hotel (in the hotel restaurant the price is three times more expensive than in the shop across the street), you will also be asked to pay for it. Such unpleasant trifles and attitude towards guests spoils the whole impression of the hotel. In general, we can conclude that the hotel administration should not only train the staff, who work very conscientiously and are very friendly, but also pay attention to management and solving pollution problems, active recreation and review the pricing policy considering the location of the hotel. I do not plan to return. Thanks to the service staff!

I stumbled and stumbled, my legs hurt badly but I didn't understand what was happening until I saw two water pipes leading up to the bathroom door. This was incomprehensible in a hotel, and a 4-star hotel at that. I moved from a 4-star hotel to this 4-star hotel, just to experience and realize that the reception area and professionalism are worlds apart. This hotel has many group guests so it's quite messy. But that's why the organization is better. The risk management thinking for guests is very problematic: 1. The bathroom is very small, the middle of the bathroom door is to put two high water pipes. If the bathroom can't be wide enough to cover the pipes, why not cut it? 2. The bathroom has no door, connecting to the bedroom space. If there are 2 colleagues or anyone who is not family or too familiar, how should the privacy be when using the bathroom? In the picture, the water tap is protruding, I had to cover it with a trash can to create attention because there are people with foot problems in the room, if they trip over it, they don't know what to do. I also think about the case of elderly guests or those with difficulty walking, how can we control the risk by leaving two water pipes like that when the hotel is not a home, and the guests are not familiar with the space layout? The receptionist checked in slowly. In a family, they divided 2 rooms but arranged them apart, so they should have told the guests 1 hour in advance if there were no rooms nearby. Professionalism is not clearly shown with hotel standards. The room price is good compared to the time. But if you compare the quality with the price, it cannot be called good. Old hotels can be older than normal, but deodorizing and equipping amenities should be focused on. The room is spacious but apart from the bathroom mirror, the room has no mirror, the curtain is cracked, the bathroom door has a loose seal, the TV should be connected to the internet to have more channels, there is no shower cap... The restaurant is okay in terms of taste, but the breakfast dishes and chopsticks are not clean. The coffee cup still has old coffee... The plus point is that the room is spacious, the water is quite strong. However, the faucet is designed with two separate hot and cold faucets, so if you have adjusted the temperature to the right level, you are afraid to turn it off when applying shower gel because you will have to adjust it again later... This is inconvenient and causes a waste of resources, adding unnecessary water costs to the hotel... With the location near the sea and the spacious space that the hotel owns, if the above points are improved, I think the hotel is a place worth experiencing. Looking at the layout, I feel sorry. If the rooms are not safe for guests, they should be renovated or not put into use.

The environment is very good, there are two swimming pools, the children's playground and the sand pile are the favorites of children. I stayed in the pool view room, which is also close to the beach, but there was an unpleasant smell in the house, probably because the wood in the house was damp. The breakfast here is very rich, and I am generally satisfied.

We had a rest in the beginning of November. The hotel is located in one of the most convenient places of the beach line. Cafes, shops within walking distance, the entrance to the sea is gentle. The staff is friendly, cleaning was done every day, towels were changed, as well as beach towels. Breakfasts were practically the same, but there was always something to choose from, children also have pasta, omelettes, sausages, cereals and pastries. From fruits pitahaya, watermelon, bananas, papaya, mango, pineapple, passion fruit. At the bar you can order something to eat during the day or just drink coffee with cheesecake. In the evening (Tue, Fri, Sat) at the hotel you can have dinner, cooked on the grill: seafood, salads, also fruits and pastries

Mainly because I went to VKS to learn kitesurfing, I booked this hotel. It is a resort hotel with a large interior and good green plants. It is also located in a seaside room with a balcony and bathtub. You can directly see the sea from the balcony. , seems to have two swimming pools, breakfast is good, when there are few people, it is a la carte, when there are many people, it is self-service, there will be a lot of bugs, the male front desk service attitude is very good, there are people to help when checking in I had to carry my luggage, but one of the girls at the front desk didn't speak English well and it was quite difficult to communicate. I called the front desk to extend my stay. She didn't understand my English and hung up on me. I was a little speechless. Everything else was good. , will go again

At first, the air conditioner in the room leaked all over the floor, and they didn't change it. After a round of communication, they changed it to a twin room. The bed was small, but it was clean. The swimming pool downstairs was nice, but it might be off-season, so there were not many people. It's very close to the muddy river, just a few minutes walk away!