Novotel Phnom Penh BKK 1

I recently stayed at Novotel Phnom Penh and had an excellent experience from start to finish. The hotel is new, modern, and beautifully designed, with a location that’s extremely convenient — just steps away from convenience stores and plenty of great restaurants. The breakfast selection was outstanding, with a wide variety of options. Their signature rice noodles are an absolute must-try! What impressed me the most was the exceptionally friendly and thoughtful service. When I checked out and was waiting for my car, one of the staff members even offered me a takeaway coffee — a small gesture that truly made a big difference. I’ll definitely choose Novotel Phnom Penh again when I return to Cambodia. Highly recommended for anyone visiting Phnom Penh! I’ll also like to recommend Hotel should provide once off slippers due to the foot hygiene issue.

Very central location which makes it easy to go everywhere in Phnom Penh within minutes. The room is clean and comfy, although the AC is a bit loud. The skybar is quite nice with great view and ambiance. Food is nice too.

I booked the double bed room but that it is no working desk inside. Checked the photos again and found that working desk only provide in twin bed room. Don't understand why the designer had this setting. Actually, the double bed room space is enough to place the working desk. However I need to move the table close to sofa for working. I think It is not good design. The breakfast also is not good because they only provide few choice of food. Beside above 2 points, everything is good.

Great ,nice, excellent  Great ,nice, excellent Great ,nice, excellent

This is the first time to stay this hotel and I found the price via trip.com is higher than their membership rate. Next time, I will book via the hotel channel.

During my stay, I noticed a couple of areas where the room could be improved for guest comfort. First, the doors made noticeable noise when opening and closing, which seemed to echo through the room and could be disruptive, especially at night. Additionally, the doors seemed to scrape against the floor slightly, creating an unpleasant sound. I also found the light switches a bit confusing to use — it wasn’t immediately clear which switches controlled which lights, and some didn’t respond as expected. Clearer labeling or a more intuitive setup would be very helpful. Razor, cotton buds and the iron are not provided which are normally parts of the amenities in hotels of the same level as Novotel. Lastly, it wasn't easy to talk to the staff. I totally understand that English is not the first language in Cambodia but the one or two staff I spoke with on the phone on Saturday evening and Sunday was a bit of a challenge. It was my first time to stay in Novotel in Cambodia to try it, but I better remain loyal to Citadines Flatiron where I usually stay when I come to Phnom Penh. Better amenities (They even provide body lotion) and easier to talk with the staff.