Holiday Inn Express & Suites Potsdam

The hotel is clean and the air conditioning works well. It's quiet and really nice. The breakfast was delicious!! I used the luggage storage service after checking out. It's good to leave your luggage and go sightseeing at the Sangsu Palace and nearby attractions. It's a 15-minute walk to the central station, so I didn't have to use public transportation.

The location is convenient. There is a supermarket next to it for daily necessities. It is only a quarter of an hour's walk to Potsdam Main Train Station. It is close to museums and cathedrals for sightseeing.

Poor service attitude, no coffee in the room, let guests drink it in the lobby

I had asked the accommodation whether I needed to reserve a parking space. Unfortunately, there was no answer. Once there, I spent many minutes in front of the barrier to the hotel's own parking space, only to be told rudely at reception that there was a red sign on the barrier indicating that the parking space was occupied. After me came another "blind person" who hadn't seen this clear sign... Apart from that, almost everything was OK, but nothing more! The room was modernly furnished, big enough and very quiet. The beds were comfortable and the shower was a good size. The breakfast was pretty good in terms of selection and quality. Unfortunately, the breakfast room was WAY too small. This means that you have to go looking for a table in the morning. If you're lucky, you have to clear it yourself. We were there for 2 days and we never saw any of the staff wipe the tables.... Service doesn't seem to be that important there.