Guest User
August 10, 2024
I stayed 3 nights in this property in the deluxe room C16: the room is simple but quite clean and new. I didn't like the fact that there is no room service and no one specified this to me when booking. For three days the room was not cleaned, outside, in the corridor, there was a broom available to clean and a bucket to throw away the garbage; to have the towels changed you had to ask at the reception, the same for toilet paper. There is not even a fridge in the room and they do not provide water in the room. The food is not a buffet since you can choose maybe 4 things, as soon as you enter the restaurant they bring you a ready-made dish, with cold and poor quality things; also while you eat the staff goes around with the garbage trolley to clean the tables! I have often eaten in their bistro and paying extra of course! There are no beach towels available and not even umbrellas! For trips, the boat looks like a cattle truck and it is difficult to snorkel with so many people. At 9am they made us check out, yet the planes leave after 5pm.
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